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Scranton GMC of Vernon

Vernon, CT

4.4
3,000 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,000 reviews

December 04, 2019

Liz in Finance,Trevor GSM, Dan M.Sales Manager, and the rest of the Scranton GMC team is absolutely Top Notch! Highly recommended. I left feeling very taken care of. More

by Jwinful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, Trevor Hamel
December 03, 2019

Needed Tire replacement. Experienced tire failure on I84 heading for NY....Roadside could only temporarily inflate... Your Service Dept had me back on road within an hour... More

by popnansheri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Barbersek
December 03, 2019

Pleasent comfortable wait Pleasant efficient service weight area very clean very efficient pull in valet quite unique entrance into the service area employees were friendly and More

by pabze1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Soucie, Beverly Rhoads, Trevor Barbersek, Samantha Savage, Jim Schaller, Joe Malenfant
November 30, 2019

Very Helpful We drove in with no appointment and told them our problem with our car and got us a courtesy car, kept us updated with car issues. More

by red52f1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Barbersek
November 30, 2019

Great customer service Walked in on Black Friday and David took the time when it was extremely busy to show me a truck. I bought it and took it home in a matter of a few hou More

by Donorfio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby
November 28, 2019

Excellent service at Scranton Motors. From the minute you pull in and are greeted by a happy upbeat service representative to the completion of your service, everythin More

by Steve Hot-Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Kennerly, Romaine Trimble and Jordan , Liz Kibby, Fred Nassiff, Trevor Hamel
November 27, 2019

Emailed dealer ship to ask what the best price was before traveling across the state. Dealership was responsive but kept steering away from my question. Gave info on possible tradehat I was told I could "get More

by Upset customer
Recommend Dealer
No
Employees Worked With
James Mangene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Scranton GMC of Vernon responded

We are so sorry to hear about your disappointing experience with our sales department! I have made our management team aware of your feedback and they would like to help in any way possible. If you would like to speak to someone further, please respond privately to this review with your name and contact information and we would be happy to look into the details of your situation to try to assist. Again, our sincere apologies and thanks for your feedback.

November 26, 2019

Non pushy sales but knowledgeable Liz was knowledgeable about differences in models over various years of the Acadia to help me come to quick decision and get all the features Importan More

by ckonrad0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Liz Kibby
November 26, 2019

Great James helped me throughout the whole process of buying my truck, he answered my texts even when the dealership was closed. Great people to work with t More

by Derek C.
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
November 26, 2019

I was very satisfied ! Scranton Motors is a very professional establishment. The staff is very knowledgeable and they go above and beyond to make sure I was updated about my More

by Percy Jackson The Lightening Thief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, Trevor Barbersek
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