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Scranton GMC of Vernon

Vernon, CT

4.4
2,987 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,987 reviews

November 04, 2022

Very well organized, polite and helpful. Everyone that i dealt with from initial phone call to picking up the car was really great! More

by LORIFERRARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Ashley Corey, Jeff Borovicka, Shawn Butler
November 03, 2022

Eric and the rest of the group at Scraton Cadillac Buick GMC really took took great care of me. From showing the vehicle, financing and delivery! I'll be buying my next GMC there when the time comes! Tha More

by brakeydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Eric Wright
November 03, 2022

great staff that communicates in a friendly clear fashion. I waited for vehicle and service was performed promptly More

by dmacdaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

My first time going to this dealership and they were very courteous and professional I would definitely will visit again. More

by rosita616
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
October 31, 2022

I spent a lot of money and my car is useless, what is a disappointment. More

by Josue and Celia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Butler
Nov 03, 2022 -

Scranton GMC of Vernon responded

Good Afternoon, We are so sorry that you had such a poor experience. Have you spoken to Shawn or anyone else in the service department about what happened? We obviously don't like to hear about where things went wrong, but it is helpful to have all the details so we can avoid similar things happpening in the future. If you would like to discuss further and have not done so already, please give our service department a call at 860-872-9145. Thank you, and have a great day!

October 30, 2022

Despite vehicle issues outside of their control, they were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my More

by DSTARVISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Friendly, knowledgeable, excellent service, done in a reasonable amount of time. Car returned in clean condition. More

by rfj131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 29, 2022

The dealership itself was very clean and had a nice layout. The women at the front desk was very cheerful and remembered us from a few weeks prior and even remembered details from our last visit. Evan More

by Disappointed customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
October 28, 2022

The service technician was professional, courteous, and very helpful. My car servicevwas completed when stated. I recommend this dealership highly. More

by RJRW72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 28, 2022

I am not setisfide with this dealer because I give it to my car diagonosis . They said they did but they not give me to the all report to me . More

by chowdhuryshahid78
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Kern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t no anyone
Oct 28, 2022 -

chowdhuryshahid78 responded

I am not happy

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