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Scranton GMC of Vernon

Vernon, CT

4.4
3,010 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,010 reviews

August 04, 2022

David was very professional and the dealership treated me well I would recommend them to anybody More

by plumfiremechanical
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wright, Jeffrey Mancuso
August 03, 2022

I had a fantastic experience. Jay made the entire transaction a pleasure. The Business Manager was also very thourough at the closing table. Answered all my questions and even pro More

by colin.bostic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Evan Blanchette
August 03, 2022

The experience was great very easy to work with will definitely recommend to anyone looking for a new or pre-owned vehicle. More

by matthewkinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette, Jaime Cusano
July 31, 2022

Love it! My service spot from now and on! Friendly, kind,respectful. Positive place to take your vehicle. More

by Gcode935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
Aug 03, 2022 -

Scranton GMC of Vernon responded

Thank you so much fort the kind words! We really appreciate you taking the time to give us a shout out. Have a wonderful day!

July 29, 2022

I was pleasantly surprised and happy with the service I received this time and will return More

by boblopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
Aug 03, 2022 -

Scranton GMC of Vernon responded

Wonderful! See you agaioin soon :)

July 29, 2022

A very well organized operation with experienced, committed pros every step of the way. Intake was smooth and Communication about costs, progress, recommended service, etc was excellent. More

by JStarratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My interaction was primarily with Frank Kern who was exceptional throughout - great straightforward professional communication and the quality of the work was excellent. , Jeff Borovicka
Aug 03, 2022 -

Scranton GMC of Vernon responded

Thank you so much for letting us know about your exceptional experience, and your feedback regarding Frank. We will be sure to pass it along - and embarass him with lots of attention ;) Have a great day!

July 29, 2022

I was charged 2000 dollars for maybe 7 hours of work. Not happy won't be back. 600 dollars of labor alone just to do plugs and wires? More

by bmiller74056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 03, 2022 -

Scranton GMC of Vernon responded

I am very sorry that you feel that you were overcharged. We definitely don't want any of our guests to feel that way, so if you are open to it, I can connect you to management, who would be happy to go over everything with you in detail to answer any concerns you have regarding exactly what was done and what you were charged for. If that is something you would find helpful, please respond back to this review (privately, if you prefer) with your contact info. Thank you for the feedback, and we hope to have the opportunity to speak with you further. Have a great day.

July 29, 2022

This is Alvin Chege, regularly customer. I had vehicle repaired including A/C and now malfunctioning. I asked before it repair to replace new A/C.after my vehicle was repaired, I was told my More

by Alvinmc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
Aug 03, 2022 -

Scranton GMC of Vernon responded

Thank you for the feedback Mr. Chege. Your feedback and request to be contacted have been passed along to management, and someone will be in touch with you soon. If you would like to contact them directly, please just call the main number 860-872-9145 and ask to speak with Mike Conlon, our service director. Thanks again, and we look forward to speaking with you soon. Have a great day!

July 29, 2022

Clean and efficient the crew really knows how my car can and should perform, also they explained how all my electronics perform and how to set everything up. More

by HULDRIKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Aug 03, 2022 -

Scranton GMC of Vernon responded

So glad to hear you had a great experience! Let us know if you need anything down the road, and in the meantime - ENJOY YOUR NEW RIDE!

July 28, 2022

The service was great and was completed quickly. They even did a complementary car wash as well. Ordered my bed wxtender and scheduled the installation. Great Friendly service!! Thanks More

by ggionfriddo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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