Scranton GMC of Vernon - Service Center

Amanda took exceptional care for me, went the extra mile multiple times to help with my problem, the mechanics also were a great help in the extra service they gave me. Thanks for everything. multiple times to help with my problem, the mechanics also were a great help in the extra service they gave me. Thanks for everything. More

I was a bit frustrated with the fact that I couldn’t get a definite work completion time from my service advisor causing me to wait at the dealership longer than necessary. Otherwise I was satisfied with th a definite work completion time from my service advisor causing me to wait at the dealership longer than necessary. Otherwise I was satisfied with the work done. Staff was friendly and courteous. More

Convenient and on time and the waiting room was clean. I was scheduled for a 1 o’clock appointment and they were prompt.Thank you was scheduled for a 1 o’clock appointment and they were prompt.Thank you More

Scranton Motors is a longtime dealership in my town . We have used them for a few cars , some Chevy , some Buick . They have a good reputation . My currant car was purchased there and all my maintance is do have used them for a few cars , some Chevy , some Buick . They have a good reputation . My currant car was purchased there and all my maintance is done there . They know their product , have very good customer service and I believe they are very honest about what I need and if it needs done right away or at a later time . Their staff is top notch! More

Ordered new parts for my car. The parts manager, Paul Simmons, was fantastic searching for the right parts to fit my car. Found proper spare tire, jack and lug wrench Simmons, was fantastic searching for the right parts to fit my car. Found proper spare tire, jack and lug wrench More

We received excellent service. We had the car towed one day. Car was ready the next day. Sam, the service advisor was personable and responsive. she really is a Customer advocate. day. Car was ready the next day. Sam, the service advisor was personable and responsive. she really is a Customer advocate. More

As usual, the service department was very accommodating As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was do As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was done promptly and completed as promised. More

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She was very helpful and professional. She also kelp next updated while I was waiting. I like that the car gets washed and vacuumed every visit. updated while I was waiting. I like that the car gets washed and vacuumed every visit. More

Great sale services & maintence service. Effective communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiti communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiting area. More