Seattle Hyundai

A $799 up charge for $799 Waypoint Protect. Seattle Hyundai said this “theft protection device” was already installed and could not be changed out. This amount and additional cost was hidden Seattle Hyundai said this “theft protection device” was already installed and could not be changed out. This amount and additional cost was hidden until after the price of the car has been established. In addition the general manager salesman was devious and argued for additional costs after the price was agreed upon. Overall a horrendous experience! Not a class operation. I arrived at 5pm as agreed and my salesman wasn’t even present. Upon arrival I was given a flimsy paper folder with incorrect documents to buy a $51,340 electric vehicle that wasn’t fully charged (90%). Seattle Hyundai told me I should give the highest rating. I’m still lost on how to operate the car. I’m just discovering on my own how to charge the vehicle. In almost four (4) hours at the Seattle Hyundai dealership most of the time was spent over arguing about the price of the car which I thought had already been agreed upon thru text messages. The up-charge of $799 for Waypoint Protect; Seattle Hyundai said this was a required “theft protection device”. This really upset me. At no point did anyone explain anything about the car or how to charge the vehicle once I got the vehicle home. Sad, as I’ve never bought an Electric Vehicle or Hyundai. Lester was civil and tried his best. The general manager salesman was devious and argued for additional costs after the price was agreed upon. Overall a horrendous experience! I was so exhausted after 4 hours I forgot my jacket. Ashley Lapierre was very nice to find my jacket and hold it for me until I returned. More

We worked with Glib who was a knowledgeable salesman and with great people skills. We highly recommend him to anyone who is interested in buying a Hyundai! with great people skills. We highly recommend him to anyone who is interested in buying a Hyundai! More

Good dealership to deal with, Sales person Matt was solid, easy to talk to, knowledgeable, and made the process painless. Thi was a good sales manager, made us feel as if he cared and seemed like he wa solid, easy to talk to, knowledgeable, and made the process painless. Thi was a good sales manager, made us feel as if he cared and seemed like he was trying to find a good deal for us and them. Even though Jhaziah was not our salesman, he still talked to us while we were waiting for things to happen, asked what our choice of music was, and was good to see a rep who was not involved in the process still care about everyone who was in there. Matt was not our finance person, but as we sat in his office he came in to assist with issues, answer questions, was nice to work with, and also a fellow Bronco fan which makes him the best! More

I worked with Shafi and am happy with the results. The dealership as a whole was very helpful in sorting out a few minor hiccoughs (e.g. a missing charging adapter and a duplicate one). The dealership as a whole was very helpful in sorting out a few minor hiccoughs (e.g. a missing charging adapter and a duplicate one). More

Levi was great to work with — friendly, professional, and responsive from start to finish. He made the process smooth, answered questions clearly, and worked with me to help get a good deal. I really appreci responsive from start to finish. He made the process smooth, answered questions clearly, and worked with me to help get a good deal. I really appreciated his attitude and communication throughout. Overall, a very positive experience. More

I love coming there for service. The staff is super friendly and communicative, and the waiting area is clean and comfortable. Your sales folks can get a bit rowdy, but they're young The staff is super friendly and communicative, and the waiting area is clean and comfortable. Your sales folks can get a bit rowdy, but they're young and excitable. More

Have always received great service from Seattle Hyundai. This visit was for an oil change and general service check. They checked everything and found the oil clean and full so the did not recommend changin This visit was for an oil change and general service check. They checked everything and found the oil clean and full so the did not recommend changing it. They ordered the part for the recall notice id received and charged me nothing for the visit. More

Good work, very nice lounge area! VERY expensive, but I know it's done right. VERY expensive, but I know it's done right. More

The staff at Seattle Hyundai was very helpful and friendly. I felt well taken care of during the whole process. And, this is the best car I've ever owned. Everything that I wanted!! Thank you! friendly. I felt well taken care of during the whole process. And, this is the best car I've ever owned. Everything that I wanted!! Thank you! More

Levi was great: friendly, professional, and sincere. The reason for the 4 star rating was because the sales manager was highly disingenuous and I did NOT like working with him. The reason for the 4 star rating was because the sales manager was highly disingenuous and I did NOT like working with him. More