Back

Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,480 reviews

December 07, 2024

Secor was a pleasant place to buy a car. I spoke with Kayleigh and she got me a price on a used certified C40. She put me in contact with Otto who I drove up to from NY to see about the car. More

by nschemmaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto Ficken
December 06, 2024

The service advisor was excellent informative courteous and overall service experience was terrific from scheduling to timely completion More

by EdM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

These guys are the best! Everyone says don’t bring your car to the dealership for service. I say they are wrong. Thank you Eric Weiss, and team. More

by reanispence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

They are always excellent with their service , polite and give me a complete review of what is needed More

by ROFO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Julie was amazing to deal with, she was friendly and responsive and helped me understand features of the car I had not understood, taking her time to go over them with me as I sat in the drivers seat an More

by SUSANLPARODI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Always a pleasure to work with Keith regarding any service on my Volvo Xc90. He is always friendly, professional and helpful. It really makes a difference to have this level of competence in a deale More

by AMKENNEDY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Steve Paloma was knowledge professional and efficent from start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most More

by markcaldarella1056
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I used the wildcard coupon that was on your website to apply towards new rear breaks totaling $945 however I was only given $100 off and not the full 15% which the coupon stated. I mention that when I pai More

by RICHGOENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More

by aprilmichas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Plona, John Pasternak
November 26, 2024

Steve was great to work with and was very knowledgeable concerning the Volvo cars. This is our second Volvo purchased from Steve and we are completely satisfied with the service. More

by BILODIGI
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...