Back

Secor Volvo Cars

New London, CT

4.8
1,479 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,479 reviews

November 20, 2024

Excellent service and care. You can see that they treat your vehicle with the same attention and respect as if it were their own family's. More

by dlbinkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

They embrace loyalty. This is at least my seventh car lease from this dealership. Thanks! More

by sgodley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Work performed in a Tillman or with great communication. A great dealaship I higHly recommend . More

by mrobinson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

To make happy as a customer they had one thing to give me which was cross bars for a roof rack. I didn’t beat them up on the price or warranty or my trade in. Nothing I didn’t play them against another deale More

by keithlmx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diane Gebhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Steve was very knowledgeable about the cars & services. He took his time to talk us through the features efficiently and logically. We felt no pressure to buy & we both agreed a day or so after our purcha More

by palmaland2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

She did a great job helping me out. Super personable and tons of knowledge. I appreciate it More

by tomgeroulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Excellent service, professional, polite , informative. It is a pleasure to have our Volvo serviced at Secor. We will be back, whether it is for service or another new purchase. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Secor was so professional and efficient when it came to fixing my car! They worked seamlessly with the insurance company & Bryan did an excellent job making my car look good as new thanks to his attention More

by kclyn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
November 02, 2024

Julie is the best. She is knowledgeable and does a great job explaining small things I can do myself . More

by longbrookfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Addressed the three specific issues with car. Provided a loaner. Completed the work quickly. Very good experience overall. More

by edward.levin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...