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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
Verified Customer
September 15, 2024
Beautiful relaxing waiting space with several periodicals to choose from- even my children were happy. Quick service got us back on the road safe and sound. to choose from- even my children were happy. Quick service got us back on the road safe and sound. More
by marybeth.reagan
September 13, 2024
They stayed in close communication and fixed a couple difficult problems with the car at a not-terrible cost. difficult problems with the car at a not-terrible cost. More
by jayneodonn
September 11, 2024
Service is great. Julie and others there are wonderful. Appreciate all everyone there does to keep by vehicle in good shape and me safe. Julie and others there are wonderful. Appreciate all everyone there does to keep by vehicle in good shape and me safe. More
by TIAFORBES
Employees Worked With
September 09, 2024
I love my Volvo! !! I went from a Grand Cherokee to an VC 60 and I am so thrilled I made the purchase! Otto was great to deal with; laid back, not pushy. He kept me !! I went from a Grand Cherokee to an VC 60 and I am so thrilled I made the purchase! Otto was great to deal with; laid back, not pushy. He kept me calm throughout the process. Prompt, professional, and to the point! Steve in finance was also prompt, professional, and to the point! Love it! More
by kellyhallisey85
September 02, 2024
I have had several Volvos serviced at Secor Volvo for decades. I don't remember a time when I was dissatisfied with the work done on the car. It always seems quite pricey, but so does every other busines decades. I don't remember a time when I was dissatisfied with the work done on the car. It always seems quite pricey, but so does every other business in town. My most recent visit was the first to buy a car. I was amazed at how punctual, professional, and helpful the sales staff was in all our dealings. More
by mmillbach
August 29, 2024
Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership between Secor brands. I scheduled first service and Eric was great. More
by CD
Employees Worked With
Other Employees :
Bear Dalton, John Pasternak, Otto Ficken
