Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,480 reviews
June 21, 2024
First of all I bought Lotus, not a Volvo, so I don’t know Steve. This word counter sucks. I dealt with Kayleigh at Lotus and she was not good, not acceptable at all. I am disappointed. I would not recom know Steve. This word counter sucks. I dealt with Kayleigh at Lotus and she was not good, not acceptable at all. I am disappointed. I would not recommend Secor at this point. More
by kevin-hoyle
Verified Customer
June 20, 2024
It was a pleasure to work with the team at Secor Volvo to purchase and financing of our 2024 XC 60. purchase and financing of our 2024 XC 60. More
by johnbmcdermott
June 19, 2024
purchased a certified pre-owned XC-40 this week from the folks at Secor and this was without question, the smoothest, most stress-free, most pleasant experience I've ever had buying a vehicle. Steve P. on t folks at Secor and this was without question, the smoothest, most stress-free, most pleasant experience I've ever had buying a vehicle. Steve P. on the sales side and Steve M. on the financial side are a top-notch team. I strongly recommend Secor to anyone in the market for a new or used Volvo. More
by mjflynn2802
June 18, 2024
I asked for them to check something in my steering wheel that has not been working. They said it was working just fine but I got back into my car and it still was not working. that has not been working. They said it was working just fine but I got back into my car and it still was not working. More
by rebeccadavis333
Employees Worked With
June 16, 2024
Everything was perfect. It is my "go to" and it always has been! Thank you! It is my "go to" and it always has been! Thank you! More
by JCM77
June 15, 2024
"I am very happy with the service of my car at this dealership. The staff was friendly and knowledgeable, and the job was done quickly." Ms Mei is a great asset dealership. The staff was friendly and knowledgeable, and the job was done quickly." Ms Mei is a great asset More
by LABELLEVIE1962
Employees Worked With
June 15, 2024
Service was great. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. Techs left a bit of a mess of interior. Scuffs and flipped floor mat. More
by Paul
June 14, 2024
Service at Secor is always fast and efficient. I always bring them my car. Thank you!! I always bring them my car. Thank you!! More
by MARIS
June 13, 2024
Clean, professional operation. Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to Responded quickly with repair estimate and completed the work by early afternoon, including airbag replacement from recall. Good to take my Volvo to a genuine Volvo shop. They know their cars. More
by ADAMS888
Employees Worked With
June 13, 2024
I was fit in in a very busy day after a holiday. I was on a trip and trying to return home. I would have been stranded. Excellent service. I was on a trip and trying to return home. I would have been stranded. Excellent service. More
by ella0823
