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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

April 23, 2025

Good service very professional quick easy no hassles no pressuring a great experience. We definitely recommend. More

by robertgilmore64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

They were very professional very accommodating, cause I was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. More

by LIAM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I appreciate the level of service provided by Keith and his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise More

by IC.fxix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Secor Volvo is highly recommended our sales person was very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excell More

by gcooper7791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More

by lol.fearon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

This is my first Volvo, and I was impressed by the dealership’s excellent service. More

by pennydietz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I have only owned cars from Secore Volvo, All my experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time More

by RGONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I just had car serviced and detailed. Anastacia was very informative, courteous, and efficient. Thank you to her, the technician(s) who worked on my car, the driver from Shuttle Service, More

by mzampini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia
April 12, 2025

Very good customer service, prompt professional keep you up-to-date on what’s happening very pleased with my experience More

by robertgilmore64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Great communication, competent service, Friendly and polite service personal. Quick turnaround time., professional. Thank you More

by SWELSHOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.