
Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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I had a wonderful experience with Secor. They treated me as a person and not a number, were flexible and accommodating with my time, and helped me both early in my car search process and a f They treated me as a person and not a number, were flexible and accommodating with my time, and helped me both early in my car search process and a few months later when I went to purchase. They also searched a wide area for cars for both me and my husband, and not only found what we were looking for, but worked with us on plans and kept open communication. Sean is amazing, and wonderful to work with; we’ve truly never had a better dealership experience. Diane is lovely and so helpful and kind and made the car buying experience stress-free. More
Great service and fair pricing. Very helpful when it comes to maintenance. The waiting room is also a plus. I will be a return customer. Very helpful when it comes to maintenance. The waiting room is also a plus. I will be a return customer. More
My 100k service completed timely and no additional service needed. Detail makes my car look brand new. Excellent job. service needed. Detail makes my car look brand new. Excellent job. More
Outstanding detail oriented and fast service. Very well organized and the service personnel were effective communicators. Very well organized and the service personnel were effective communicators. More
The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More
Service department was professional and got my Volvo in and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices needed some organization upon customers coming in to show room. Coffee area needed some wiping down early in the morning. More
Very pleased with my recent 120,000 mile service performed on my XC60. Everything went smoothly and was done in a timely manner. I would like to thank Julie Mei for taking care of me. performed on my XC60. Everything went smoothly and was done in a timely manner. I would like to thank Julie Mei for taking care of me. More
Thorough analysis, great communications between the team and t customer. I find the service department very easy to work with. and t customer. I find the service department very easy to work with. More
Overall, it was a positive experience thanks to the effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status o effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status of my vehicle throughout the maintenance process. I appreciated being informed when my car was received, any additional recommended services, and when it was ready for pickup. This level of transparency made the whole process seamless. More