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Secor Volvo Cars
New London, CT
1,490 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,490 reviews
April 25, 2025
Terrible, tell you your car is ready and it’s not fixed, 2 days of work I had to leave early and find rides to the shop when the problem was still not fixed. This service center is the worst I’ve ever dealt 2 days of work I had to leave early and find rides to the shop when the problem was still not fixed. This service center is the worst I’ve ever dealt with More
by dimi
Verified Customer
April 23, 2025
They were very professional very accommodating, cause I was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. More
by LIAM7
April 23, 2025
Good service very professional quick easy no hassles no pressuring a great experience. We definitely recommend. pressuring a great experience. We definitely recommend. More
by robertgilmore64
April 21, 2025
I appreciate the level of service provided by Keith and his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise translates to informative answers to my questions and means a lot. Thanks, Keith. Thanks, Julie. More
by IC.fxix
April 20, 2025
Secor Volvo is highly recommended our sales person was very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excell very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excellent. More
by gcooper7791
Employees Worked With
Tom Feeney
April 20, 2025
Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More
by lol.fearon
April 17, 2025
I have only owned cars from Secore Volvo, All my experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time More
by RGONZO
April 16, 2025
I just had car serviced and detailed. Anastacia was very informative, courteous, and efficient. Thank you to her, the technician(s) who worked on my car, the driver from Shuttle Service, Anastacia was very informative, courteous, and efficient. Thank you to her, the technician(s) who worked on my car, the driver from Shuttle Service, and the person who detailed my car. Secor is one stop shopping for all my needs. Have been using their services for 9 years, including the Sales Department’s. Thank you to you all for making my experience wonderful. More
by mzampini
Employees Worked With
Anastacia
April 12, 2025
Very good customer service, prompt professional keep you up-to-date on what’s happening very pleased with my experience up-to-date on what’s happening very pleased with my experience More
by robertgilmore64
