Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,480 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,480 reviews
November 28, 2022
We were so impressed when we came in to get a side view mirror replaced. John took the time to find us a less expensive option and the entire staff worked with us to get it fixed in a timely fashion. As al mirror replaced. John took the time to find us a less expensive option and the entire staff worked with us to get it fixed in a timely fashion. As always the staff was friendly and professional ~ Thank you!! More
by Doefiddy1
November 22, 2022
Very prompt and thorough service. Well done and all handled professionally. Highly recommend this dealer. Well done and all handled professionally. Highly recommend this dealer. More
by Moklodge
November 20, 2022
Excellent sales experience. Excellent and efficient business office. I would recommend this dealership without reservation. Excellent and efficient business office. I would recommend this dealership without reservation. More
by j.scheiber
Employees Worked With
November 17, 2022
Service department found an issue regarding a clogged drain hose which unbeknownst to us began to leak into the cabin of our vehicle. Thankfully they were able to treat and fix this problem before it bec drain hose which unbeknownst to us began to leak into the cabin of our vehicle. Thankfully they were able to treat and fix this problem before it became a much bigger issue. The remainder of our service was good as always. Thank you again! More
by JILLINGER
Employees Worked With
November 16, 2022
Very pleased. Very accommodating. They took care of an unscheduled significant maintenance problem that prevented us from using the car late on a Friday afternoon. Very accommodating. They took care of an unscheduled significant maintenance problem that prevented us from using the car late on a Friday afternoon. We got it towed there for Monday morning. They diagnosed and fixed it and got the car back to us by Monday afternoon. Thanks and nicely done! More
by Rick.a.Goldstein
November 15, 2022
Steve is a great salesman explained the how to with the different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all th different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all the paperwork. I been going to Secor Volvo over twenty years and my third Volvo from them that should speak volumes. Thank you again. More
by BDBEAU
November 13, 2022
The service director, Eric Weiss, has been superb in helping us deal with several CPO issues. Secor Volvo Cars should be proud to have him in this position as he is knowledgeable and very helpful. Wit helping us deal with several CPO issues. Secor Volvo Cars should be proud to have him in this position as he is knowledgeable and very helpful. Without his intervention we would have given Secor a one star rating. More
by dgfitton6
Verified CustomerEmployees Worked With
November 12, 2022
I’ve been coming to Secor for 30 years. The entire dealership is second to none! Sales, parts and service is all excellent! The entire dealership is second to none! Sales, parts and service is all excellent! More
by michelle.bravi
Employees Worked With
Other Employees :
Steve Plona
November 07, 2022
Courteous, on time & a beautiful clean car at pickup, what more can you ask for!! what more can you ask for!! More
by GAYGALLAGHERHERGLP
