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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
August 04, 2022
Having our Volvos serviced at Secor is always a 'frictionless' experience. Communications are on point. The back of the house (the mechanics) have their 'stuff' together. We always feel that our ca 'frictionless' experience. Communications are on point. The back of the house (the mechanics) have their 'stuff' together. We always feel that our cars are worry free for the next X-thousands of miles. More
by hilltopper120
Employees Worked With
July 29, 2022
Great experience! our purchase at Secor Volvo was hassle free with Connor. Great customer service and great price! Highly recommend. our purchase at Secor Volvo was hassle free with Connor. Great customer service and great price! Highly recommend. More
by kevin trahan
July 27, 2022
Once again, prompt and efficient service maintaining our Volvo XC-60...even taking care of the rattle I was concerned about !...Thanks ! Volvo XC-60...even taking care of the rattle I was concerned about !...Thanks ! More
by SJDANNA
Verified CustomerEmployees Worked With
July 27, 2022
THE SERVICE DEPARTMENT WAS PARTICULARLY ACCOMMODATING TO OUR SITUATION. ALTHOUGH OUR SERVICE APPOINTMENT WAS STILL A WEEK AND A HALF IN THE FUTURE, ERIC ALLOWED US TO BRING OUR VOLVO IN EARLY ON THE OFT CH OUR SITUATION. ALTHOUGH OUR SERVICE APPOINTMENT WAS STILL A WEEK AND A HALF IN THE FUTURE, ERIC ALLOWED US TO BRING OUR VOLVO IN EARLY ON THE OFT CHANCE THAT THERE MIGHT BE A CANCELLATION. THERE WAS. OUR VEHICLE WAS REPAIRED AND READY TO DRIVE THE NEXT MORNING. THANKS. More
by tao1
Employees Worked With
July 13, 2022
Trustworthy, knowledgeable and gave me a great deal on trade-highly recommend! Great CT dealership. Go see Diane trade-highly recommend! Great CT dealership. Go see Diane More
by A_GINTOFF
July 08, 2022
They were very attentive to my needs, and fixed my car in one day. Originally, they had said it may take a few days. I will definitely bring my Volvo back to Secor. one day. Originally, they had said it may take a few days. I will definitely bring my Volvo back to Secor. More
by Mitchell
Employees Worked With
July 08, 2022
Was not pleased that response to my low oil problem was that car needed a longer dipstick and that I would have to pay for it. Seems to me that is a design flaw and should be corrected at Volvos expense. that car needed a longer dipstick and that I would have to pay for it. Seems to me that is a design flaw and should be corrected at Volvos expense. More
by ajwester19
Employees Worked With
July 06, 2022
Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More
by POPKIN
Employees Worked With
Other Employees :
John Pasternak
