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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

July 05, 2022

I have always had a great service experience with Keith and the staff at Secor. They are very professional and I have the utmost confidence in their work. More

by JIM@MALLOVEJEWELERS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Sales representative was outstandings And bent over backwards to provide us the kind of service he has always provided. More

by GAF6522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Third car from this dealership great staff bent over backward to satisfy my concerns saleswoman who sold me my third car from her was outstanding dealership owner spent time talking to me and I found hi More

by Cdrbright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Service was thorough, courteous, and informative as well as friendly. No problem giving them a ten. More

by rzmd1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

I was greeted quickly and oriented to the Secor car lot. Everyone was friendly and helpful. Diane in particular is fabulous. She is knowledgeable about Volvos and her love for her position is obvious. I More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Secor Volvo Cars responded

Thank you for taking the time to write us a great review! We greatly appreciate Diane and the great experience she brings with years of selling Volvo. Thank you again! ~The Secor Volvo Team

June 19, 2022

Nice folks providing professional care for my Lotus that I love tremendously. Needed oil pan sealed. More

by JNEKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Secor Volvo Cars responded

We are so glad that we were able to accommodate! Have a great summer! ~The Secor Volvo Team

June 13, 2022

Julie was straightforward and direct. Good customer service and timely responses to my questions and concerns More

by stephmclaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Secor Volvo Cars responded

We appreciate the feedback in regard to your service visit with Julie Mei. We are delighted to have her on our team as we continue to grow.

June 12, 2022

I had a great experience at Secor Volvo. Their service specialists were very friendly and helpful! Work was completed quickly and well done. More

by aligoldstein93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

Good service. Very helpful people. Did what they could for my old rust bucket. Will use them again. More

by FishersIslandBaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips, John Pasternak
Jun 09, 2022 -

Secor Volvo Cars responded

Thank you for taking the time to review your experience with us, we greatly appreciate it. ~The Secor Team

June 03, 2022

you guys are very professional I was very impressed how fast the workout done and I would highly recommend this dealership to all my friends. More

by onewoodale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Secor Volvo Cars responded

Thank you so much! We strive to be the dealer that people recommend to friends and family and it makes us proud to hear that we are effectively working towards that goal! ~The Secor Team

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