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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

June 01, 2022

Service was done properly and in a timely manner. All staff was courteous and friendly More

by CBOTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
Jun 09, 2022 -

Secor Volvo Cars responded

We appreciate the time it took to review your experience with us. We hope to provide the same level of service in the future as well. ~The Secor Team

May 31, 2022

Steve in sales is fantastic as is Steve in finance. Excellent folks to work with. I will definitely go back for my next Volvo! More

by MAMBENJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Every repair performed seems to have been done professionally. A couple of small items were not discovered on a safety check. I.e bulb left rear taillight out. Air filter not replaced. Small stu More

by Vetventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Always a pleasure to deal with this dealership. Staff is very helpful, and listens to the customer. Would highly recommend! Best cars out there! More

by KATE.LEVERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
May 28, 2022

I would recommend Secor Volvo. Great reliable service. Great people. Friendly crew. Oil chage done perfectly. Thank you Secor Volvo. More

by peyravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Secor is a great dealership to work with. Diane and Shawn were very helpfully. We got a xc60 recharge that we love. Thank you for all of your help and knowledge with all of the bells and whis More

by GLOGLO4343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

I had issues with the head light being the wrong one, driver door doesn't close sometimes and there's paint runnings. More

by izzarellir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
May 25, 2022

Secor was the best Diane and Shawn were so helpful I would definitely recommend them More

by GLOGLO4343
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

They were very pleasant to deal with. There was an issue with my rental and they helped straighten it out. More

by Mischwarzkopf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
May 21, 2022

Dealing with Secor Volvo was definitely worth the drive from East Hartford, my experience was flawless and I felt very comfortable from the time that I walked into the dealership, I found what I was lookin More

by cjackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weiss
May 21, 2022 -

cjackman responded

Thank you Secor Volvo, great job...!

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