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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
February 15, 2022
Great dealership. gave me a loner while the service was completed on my XC-60. Excellent staff gave me a loner while the service was completed on my XC-60. Excellent staff More
by jjoconnor1
February 09, 2022
Very polite and professional to deal with. Also knowledgeable on their product. Car came in perfect with no issues. knowledgeable on their product. Car came in perfect with no issues. More
by MEPRIGHT
Verified CustomerEmployees Worked With
February 09, 2022
Pleasant wait. Very professional, warm and friendly atmosphere while I waited. The time just flew by. atmosphere while I waited. The time just flew by. More
by WGC55
February 08, 2022
Service was excellent. The atmosphere in the waiting area was very poor due to a salewoman constantly taking personal calls on a very loud conference call. was very poor due to a salewoman constantly taking personal calls on a very loud conference call. More
by bt
Employees Worked With
February 02, 2022
Sales department is fabulous! Service department is the reason I will never go back! Rude and disrespectful reason I will never go back! Rude and disrespectful More
by ssnurk03
February 01, 2022
I was told that it was a no wait visit. About 1/2 hour after I got home, I got a call that my car was ready. I would’ve waited. after I got home, I got a call that my car was ready. I would’ve waited. More
by vmarch53
Employees Worked With
February 01, 2022
All was good. Service contact was professional. Comfortable waiting area. Service was timely. Everyone was safe. Comfortable waiting area. Service was timely. Everyone was safe. More
by LINDAVID8
January 27, 2022
Excellent collision center! Coordinated with my insurance company, and did all the paperwork for me. Communicated well to let me know what was going on, and when. Repair done flawlessly. insurance company, and did all the paperwork for me. Communicated well to let me know what was going on, and when. Repair done flawlessly. More
by Subie19
Employees Worked With
Laura Phillips, John Pasternak
January 26, 2022
This dealership is fantastic. I purchased an S60 from Secor a couple of years ago and the dealership customer service is excellent. Their body shop and service department do a great job as well. Secor a couple of years ago and the dealership customer service is excellent. Their body shop and service department do a great job as well. More
by kekmouse
