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Secor Volvo Cars

New London, CT

4.8
1,273 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,273 reviews

November 11, 2020

Everytime I go and get a service done, I leave feeling as a satisfied customer. Julie always goes above and beyond to make it the best experience. Always on top of making sure the service I get done is handl More

by Tfournier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Couldn’t be any smother. Mark Rathbun was a fabulous sales person. Finance Steve also made the experience quite easy. Very friendly atmosphere. I also felt safe at this time More

by DEB.ACKLEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rathbun
November 10, 2020

Working with a Steve Plano was a delight. He made choosing the right car for us less stressful and delivered just the car we wanted. I’d recommend him to any of our friends or colleagues. More

by SHANNEHAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

I was in for my 90,000 mile service. In and out in just over an hour. Everything checked, fluids added, vehicle cleaned. I was extremely pleased with my visit. More

by WBILLEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Keith and technician Dom were responsible for the service on my car.
November 05, 2020

Diane and John were great to work with leasing our new Volvo! There was never any pressure that you usually feel at a dealership. Enjoyable process. More

by SANDRA.THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

The service department at Secor Mitsubishi provides the best service I have ever experienced in all my years driving Mitsubishis. Julie lets you know upfront what the estimated costs incurred will be--no t More

by Pauline2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich-Mitsubishi tech specialist
November 05, 2020

I came for regular fall service with an interest in I came for regular fall service with an interest in leasing a new Volvo in the back of my mind. At no time was i pressured to make the decision duri More

by FTNOVACK
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Connor did a great job selling me a car. Very knowledgeable about the product and not pushy. Overall the sale went without any issues or bad surprises. Time will tell if customer service is as go More

by ojo4max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
November 04, 2020

I have had nothing but outstanding service from the team at Secor. Excellent!! The team takes care of their customers and make them feel informed More

by SNOUSIOPOULOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Very happy with the level of service and the service department follow up. Eric was accommodating and informative as to the required service that was needed. More

by JOE@JVANESIANCPA.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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