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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
October 28, 2021
Was greeted by an female employee, she was very helpful. Gentleman behind the desk was very professional. He, I believe was the one that took my appointment and ordered the new airbag. All went well. Thank Gentleman behind the desk was very professional. He, I believe was the one that took my appointment and ordered the new airbag. All went well. Thank you More
by Bobbi Soxs
Verified CustomerEmployees Worked With
Other Employees :
Diana in sales certainly knows her product.
October 24, 2021
Efficient service department with friendly and courteous staff. Car was cleaned and available within very reasonable time. Also sales associate was helpful in providing instructions on vehicle’s software u staff. Car was cleaned and available within very reasonable time. Also sales associate was helpful in providing instructions on vehicle’s software usage. More
by jasper
Employees Worked With
October 22, 2021
Secor service is responsive , listens & kept me in the loop during my recent service. Thank you loop during my recent service. Thank you More
by GAYGALLAGHERHERGLP
October 20, 2021
I have been buying my cars and having them serviced for 30 years at this dealership. Honest, excellent customer service always. 30 years at this dealership. Honest, excellent customer service always. More
by SARNISWAIN
Employees Worked With
October 18, 2021
Comfortable service waiting room. On time service appointment. Service was completed as per the service plan. appointment. Service was completed as per the service plan. More
by JFBFOLLAND
Employees Worked With
October 13, 2021
I purchased my 2017 Mitsubishi Outlander new from Secorand now have over 225000 miles on it. Julie and Randy in service continue to keep my car on the road in tremendous condition. Secorand now have over 225000 miles on it. Julie and Randy in service continue to keep my car on the road in tremendous condition. More
by K P McCabe
October 12, 2021
Very knowledgeable great experience we would recommend your dealership. Diane did a great job closing the deal and explaining the vehicle your dealership. Diane did a great job closing the deal and explaining the vehicle More
by RICHCOZZ
Employees Worked With
October 10, 2021
Very knowledgeable and helpful. Straightforward! Responsive to all questions. Fair pricing. Aim to please clients. Responsive to all questions. Fair pricing. Aim to please clients. More
by REED.FENDLER
