
Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Always a good experience with this dealer. Helpful when buying a new car and parts and service are reliable and professional. Did the job they committed to on time and at the estimated price. buying a new car and parts and service are reliable and professional. Did the job they committed to on time and at the estimated price. More
Steve , our salesperson, was perfect for us. The financial process was prepared in advance and very easy and stress free. The customer oriented vibes were lacking in the showroom both times I was i financial process was prepared in advance and very easy and stress free. The customer oriented vibes were lacking in the showroom both times I was in there and I had never been before. I almost left as people were around but no one acknowledged me. I started getting a car in the showroom and still no response. I had to go to someone in their office looking at their cell phone and asked if anyone worked there sarcastically. He yelled from his chair a name of someone who came immediately. The sale would never have happened if Steve didn't take over at that moment. More
I thoroughly enjoyed my shopping experience at Secor Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technolo Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technology questions that I encountered after i bought the car. I highly recommend the Secor dealership to anyone interested in buying a Volvo. More
Everyone is very helpful and responsive. It makes the whole experience a great one !!! I would purchase here again. I love my Volvo !! Thank You whole experience a great one !!! I would purchase here again. I love my Volvo !! Thank You More
Great people! Julie was so great to me explaining everything in detail showing how things work explaining the bill to me, I was treated like she cared about me and my car ! Thank you everything in detail showing how things work explaining the bill to me, I was treated like she cared about me and my car ! Thank you More
I’ve been a Secor customer for several years! They have always served me well. Julie is very personable, you can tell she has been in a customer service position before. Thank you I LOVE my Volvo! always served me well. Julie is very personable, you can tell she has been in a customer service position before. Thank you I LOVE my Volvo! More
Got my alignment done, car drives beautifully and they washed the outside and vacuumed the interior for me to boot! Very efficient and helpful service. washed the outside and vacuumed the interior for me to boot! Very efficient and helpful service. More
Helpful, friendly team. Not familiar with the new care by Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. More
Being a resent widow, the responsibility of car maintenance was totally new to me. I was anticipating a stressful day due to my ignorance. I soon found the opposite to be true, starting at the appo maintenance was totally new to me. I was anticipating a stressful day due to my ignorance. I soon found the opposite to be true, starting at the appointment time. Secor Volvo was very accommodating as to appointment time. From my arrival to the end of service, all issues were explained to me in a way I could understand. If the issues were outside of the scheduled maintenance, they were explained to me in detail, many times giving me options for repair. Julie Mei is their HR “Angel”, who made sure I knew exactly what was needed. The day that I was dreading turned out to be a day of learning, thanks to the Staff of Secor Volvo. They really do care about their customers. More
We have been going to secor for many years, never had issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More impor issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More importantly, there was difficulty in finding a part to fix air bag malfunction, if a dealership as Secor works on Volvo can’t complete repair in a timely manner on my wallet was a joke!! I had to pay for a rental beyond their one week for payment!! The day I picked up my Volvo, and I find the messages of airbag needs service??!! I was so livid!!!! Not Happy!!!!! Also, They usually as a courtesy, wash and vacuum your car…Not done and never going back unless they can treat me as a faithful customer! More