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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

March 16, 2021

We were not happy had to wait for 2nd key on my Volvo x60 Made many calls to order and was always felt being put off More

by RJB256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Just an oil change and check out source of water leak. Cleaned drains and I will check after next heavy rain. No extra surprises to deal with. More

by RHAYFORD
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Service department is considerate of your time, thorough, honest, and friendly. Julie was fun to work with, making a “not so fun day” a little more exciting. Love the fact I could get a rental car to continu More

by CAS0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Our 10,000 mile maintenance was done in a very timely manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. More

by K Hollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Excellent customer service from the service department to the sales department, highly recommend! Connor and Steve M went above and beyond to help us, thanks! More

by DON8253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
March 02, 2021

The service department is efficient and clean. The service representative was pleasant. The showroom waiting area is clean and nicely laid out. Coffee was available. A complimentary car wash would hav More

by RUSSPD19
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

I Purchase a Vehicle from Secor. The Sales person Stephen Plona was very polite and professional. Stephen has a vast amount of Knowledge on the Vehicle Secor represents. I would highly recommend this Dealers More

by JOE@JOESGARAGEINC.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

When I called to schedule the appointment for my recall, a nice woman answered and was pleased to help me. She even was pleasant when I dropped my car off and when I asked her to drive my car in, she was wi More

by suzannels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Have owned 9 Volvo’s over the years. Secor is one of best dealers we have purchased a car from. Great service department. There really god people. More

by EDGELEA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Always a pleasure having services done at Secor. Techs are great as are the people in the "office" area's. Car is always cleaned when returned. More

by WMELOCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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