Secor Volvo Cars

Could not have been more pleased. Professional, efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we apprec efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we appreciate the willingness of Stephen Plona to be available for followups. The negotiations for the car were minimal and customer easy. thanks to John Hamilton and Costco . And Steve Matters guided us through DMV (and I consider that priceless). The trip from West Hartford was well worth it. More

Excellent response time and great customer service! John and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- truly quite surprised and CB pleased- unlike experiences at other auto dealers and shops. Outstanding experience overall!! More

The team takes care of their customers and make them feel informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. This place always makes me feel like I will be driving out of the dealership safely. Thank you for a constant assistance. More

I am always pleased with the customer service in the Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. More

It was a friendly and safe environment for my service visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. More

Service rep tried very much to take care of car issue...service DEPT is trying very hard to take care of all with the COVID issues issue...service DEPT is trying very hard to take care of all with the COVID issues More

My car was clean, and all work performed well. I was notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. More

Work done as fast as possible and car fully cleaned upon completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available More

Great from start to finish! A team who listens and makes sure their customers are cared for at every level. They will have our business again. sure their customers are cared for at every level. They will have our business again. More

Terrific experience with a lovely team at Secor Volvo. I especially enjoyed working with Connor Beverly, who made the experience seamless and pleasant - very much influenced my decision to work with this te especially enjoyed working with Connor Beverly, who made the experience seamless and pleasant - very much influenced my decision to work with this team. Transparent pricing, no pressure and very easy process. More