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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

January 29, 2025

Keith answered my questions without hesitation and with accuracy. I appreciate the car wash and vacuum. More

by JOHNWAREHAM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

My experience purchasing a car with Secor was wonderful. Steve Plona was one of the most knowledgeable, considerate and helpful sales persons I’ve encountered. All aspects of shopping and purchasing experie More

by jbowdish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They were the only dealer near us that had a V90 Cross Country we could test drive. They were easy to work with regarding determining what options we needed and ordering the car. They were familiar with More

by garybouchard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Trafford
January 21, 2025

When I first purchased my Volvo the remote start wasn’t working on the app. The dealership, specifically my salesman Anthony, spent countless hours figuring out to fix it. I was provided a loaner for a few More

by juliehill6871
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Service was a breeze, easy to schedule, set up my loaner and I was ready to go. More

by whitpoet.serena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Diane provided us excellent service. Took care of us and provided a great, stress-free experience. More

by jjfinn_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Always excellent service! Great to deal with Julie! Easy in and out, always satisfied with the care on my car. More

by KATE.LEVERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

This is about the 25th dealership purchase I have made in the last fifty years. By far this was one of the best experiences I have had. I bought a preowned V60 Polestar, driving up three hours from New Jer More

by syelenik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Great, low-pressure auto-buying experience. Salespeople were friendly and knowledgeable, no attempts to oversell extras... Overall, a refreshing experience. Will certainly return when next I' More

by storkalope
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

All things doing very good. Quick, it takes less than thirty minutes ( Not washing my car because of too cold) More

by yanwu1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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