Back

Secor Volvo Cars

New London, CT

4.8
1,500 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,500 reviews

March 08, 2025

Keith is wonderful. He is very attentive and explains everything. He has amazing customer service skills. More

by irenesullivanherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Service for maintenance was easy to schedule, done as discussed, estimated charge was accurate for work done and completed before the end of the work day for pickup. When I arrived to pick up the car More

by Nlern81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

I have a Lotus Emira. .. Charlie Secor (Owner) and Bear Dalton (Director) provide a great (family) environment for sales and service. I highly recommend you take a look More

by dlunghino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bear Dalton
March 05, 2025

Great mechanic, Jack did a thorough job. Service dept does great work very friendly, pick up was a brezze More

by PETERSALEGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Salegna
March 03, 2025

Body shop went above and beyond to replace my front bumper. Service was quick and timely and installation was flawless. More

by rschristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cholewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Rodriguez , John Pasternak
February 28, 2025

Julie explained my car's needs thoroughly, arranged a loaner, and kept in contact during the day. It was a pleasant experience. I would certainly consider buying another Volvo from Secor. More

by CLARKPHIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Booking timing and a loaner car all great. Easy in and out to get car in for service fast. More

by GSL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Professional dealership which always provides exceptional service both in sales and service. We have been loyal customers for over 30 years. More

by Fred S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Keith was helpful communicating a plan. He arranged a loaner so we could bring our car in without missing work. Work was completed quickly. I still wish there were Saturday hours for simple More

by authmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Smooth service appointment from start to finish. Loaner vehicle was absolutely perfect. Communication was great More

by ATTYSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...