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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
October 07, 2020
All very good. Everyone we dealt with at Secor Volvo was very helpful, friendly and efficient, and we really love our new station wagon V60 XC! very helpful, friendly and efficient, and we really love our new station wagon V60 XC! More
by BBZAB
Verified Customer
October 02, 2020
This rating pertains to the collision service center. We had to return twice after the repairs were completed to get things right. This could have easily been avoided. had to return twice after the repairs were completed to get things right. This could have easily been avoided. More
by JKRAMER5
Employees Worked With
John
October 02, 2020
Julie was very helpful and pleasant. She went out of her way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. More
by DEBI222D
October 02, 2020
Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for anti-freeze fill up. I was less than satisfied. More
by DEBFURTADO
October 02, 2020
Mr. Connor was very knowledgeable, pleasant and took his time to explain what features the Volvo XC40 had to offer. The paperwork and signing was not bad either. So love my new Volvo. Thank you Connorr time to explain what features the Volvo XC40 had to offer. The paperwork and signing was not bad either. So love my new Volvo. Thank you Connorr More
by MTRONNING
October 01, 2020
Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. More
by mgcam
October 01, 2020
I have been a Secor Volvo customer for my last three vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is always very approachable and helpful at solving any concerns you may have. Thank you, Sam Covino More
by S.COVINO
Employees Worked With
September 29, 2020
Zero service after the sale, salesperson and sales manager have thus far neglected/refused to respond to all of my emails. Also the warranty paperwork was not furnished at the time of the sale. Rest a manager have thus far neglected/refused to respond to all of my emails. Also the warranty paperwork was not furnished at the time of the sale. Rest assured that this will not end here as I will take this further. More
by innovator29
Employees Worked With
Reggie wallace, Steven Matters, John Hamilton, Reggie Wallace
September 29, 2020
Great car buying experience! I have never had such a through car drop off as I did when I recently bought a Volvo from Secor. through car drop off as I did when I recently bought a Volvo from Secor. More
by EEB67
Employees Worked With
September 28, 2020
I’ve been a Secore Volvo customer for over 25 years. The quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to dea quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to deal with. More
by DPGACC@snet.net
