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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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September 12, 2023

They took care of my mechanical overheat issue quickly and efficiently. Thank you Secor, New London, CT. More

by eaberbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Secor Volvo Cars responded

We're glad to know our team at Secor Volvo Cars were able to resolve your vehicle's overheating issue quickly and efficiently. Thanks for trusting us with your vehicle needs! We'll see you next time. Safe travels!

August 27, 2023

They took care of an emergency when I needed it most. Not a regular customer, was traveling and Julie and her team in service saved the day even though it was close to closing! More

by NYmotorist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Secor Volvo Cars responded

We're pleased to know that Julie and our team at Secor Volvo Cars were able to assist you with your vehicle needs. Thank you for trusting us! We'll see you next time. Safe travels!

August 26, 2023

Excellent from service check-in to finish. Love the carwash! Love the waiting area. Keith M is great! More

by gerhard krauland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

gerhard krauland responded

Keith Mattingly provided excellent service again. A special Thank You to John Pasternak (body shop manager) for removing a scuff mark on my fender and polishing the area to make it look like new. Outstanding service!

Aug 29, 2023 -

Secor Volvo Cars responded

Thank you, Gerhard! Keith and John are so glad to have helped ensure great visits for you! We appreciate you leaving us your kind words and five-star rating and look forward to assisting you again! Take care!

August 21, 2023

we have purchased and serviced here for 11 years- never a bad experience- highly recommend More

by brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Secor Volvo Cars responded

Hey Brady, thank you for your loyalty and trusting Secor Volvo Cars for vehicle purchase and service needs! We appreciate your kind recommendation and look forward to assisting you again in the future. Have a great ride!

August 19, 2023

I’ve been a customer for 13 years now and even though I shop around I’m always back here for my new lease or purchase, honest service department and friendly staff. They are always improving this place wit More

by Reani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Aug 21, 2023 -

Secor Volvo Cars responded

Reani, it's great to know you've been with us for 13 years at Secor Volvo Cars! We appreciate your loyalty and we're glad our team has consistently provided honest care. Here's to many more years together! Thank you!

August 15, 2023

everyone was so helpful, efficient and professional I left feeling great in knowing I and my car were dealt with perfectly!!! More

by RJCTDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Secor Volvo Cars responded

We're delighted to know that you had a positive experience with our team at Secor Volvo Cars! Your satisfaction is important to us, and we appreciate your kind words. Safe travels in your car!

August 11, 2023

Not my normal place of service but we’re to able to address my issue within a day. i had called a dealership in Providence which I typically use and they couldn’t get me in for a month. by the way the More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Secor Volvo Cars responded

Hi Mike, we're glad to have been able to help you out when you needed it at Secor Volvo Cars. It's important for us that our customers are back on the road as soon as possible. Thanks for giving us a try!

August 08, 2023

Excellent service car was taken in right away and finished ahead of time and fixed right. More

by umakeithappen.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Secor Volvo Cars responded

Thank you for the 5-star rating! We're pleased that our team provided you with top-notch service during your visit. We'll see you next time at Secor Volvo Cars. Have a great ride!

July 19, 2023

I had a zoom meeting early, so I asked about the valet service. They came to my house, picked up my car and returned it at the end of the day for $40. It was worth every penny. I had locked my glove compa More

by JAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Secor Volvo Cars responded

Thank you for the positive review! It's great to know that our team at Secor Volvo Cars could assist you with your car's needs! If there's anything else we can do, please don't hesitate to reach out. Have a wonderful ride!

July 07, 2023

Excellent customer service. Completed service on my vehicle quickly. Brought my laptop to work in their comfortable waiting area. More

by NORBEH
Service Time
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Secor Volvo Cars responded

Thank you for the kind review! We're glad our Secor Volvo Cars team could get your vehicle's service completed efficiently and we hope you won't hesitate to reach out if we can be of assistance again in the future. Take care!

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