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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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November 11, 2021

Great service was processed quickly and work completed well and on time The service person Julie is excellent and very efficient Thanks More

by HAPFALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

November 06, 2021

Very pleased with our sales professional Stephen Plona my wife love's the new XC90! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Secor Volvo Cars responded

Thank you, Jim! it was our pleasure to deliver you and your wife a great experience with Steven Plona and the Purchase of your New Volvo XC90. Don't forget to take advantage of the first 3 10,000 Service Intervals being complimentary on New Volvo Purchases. We hope to provide you a great experience in our Service Department too. ~The Secor Team

November 04, 2021

Flexible and fast they are very courteous and the facility was clean. Appreciate them accommodating my schedule. More

by brionbonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Secor Volvo Cars responded

Thank you for the great feedback! We appreciate you taking the time to share the story of your visit. ~The Secor Team

October 31, 2021

Attentive and efficient.In and out in record time.Thought it would be 3 hrs but done in just over 1.Yeah! More

by AFSCRANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Secor Volvo Cars responded

Thank you for sharing the story of your Service visit with us! Please let Eric Weiss, the Service Director, know what we could do to make it a 5-Star Experience next time you are in. We greatly appreciate the opportunity for the feedback to help us constantly improve. ~The Secor Team

October 31, 2021

Always a pleasure to work with and you are certain that it is fixed right They are loaded with information and continually keep you updated More

by SDUCEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

October 28, 2021

Was greeted by an female employee, she was very helpful. Gentleman behind the desk was very professional. He, I believe was the one that took my appointment and ordered the new airbag. All went well. Thank More

by Bobbi Soxs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana in sales certainly knows her product.
Oct 29, 2021 -

Secor Volvo Cars responded

Thank you for the 5 Star Review! ~The Secor Team

October 23, 2021

Good service extended by friendly and knowledgeable staff. It is always a pleasure to bring our cars In for servicing. More

by Bill1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for sharing the experience of your service visit! We always appreciate the business and we hope to serve you well in the future too! ~The Secor Team

October 23, 2021

Efficient service department with friendly and courteous staff. Car was cleaned and available within very reasonable time. Also sales associate was helpful in providing instructions on vehicle’s software u More

by jasper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of our Sales and Service Departments! We are glad to hear that we have a great team in place and hope to serve you well in the future too. ~The Secor Team

October 22, 2021

Secor service is responsive , listens & kept me in the loop during my recent service. Thank you More

by GAYGALLAGHERHERGLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of Secor Volvo's Service Department! ~The Secor Team

October 20, 2021

Service Manager Julie was great! Love having a certified Saab technician work on my car! More

by mdgabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

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