997 Reviews of Secor Volvo Cars - Service Center
I was very dissatisfied with the lack of cleanliness and detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experie detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experience with service and attention to detail, which is in part why I continually purchase volvos. More
Excellent service and communication! I was traveling from out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to mak out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to make a diagnosis and fix my problem. They also provided a rental car, and communicated clearly and frankly. Julie yielded my initial phone call and worked to get us in and secure a rental so we could still travel to his appointments. Both the service manager and tech introduced themselves and talked about the problem with me. Thank you for excellent service! More
I am very pleased with the service department at all levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. More
Service writer Julia was friendly and professional. She was attentive and explained the changes from the previous Mitsubishi dealer service. The waiting area was clean and comfortable. A floor salesman tur was attentive and explained the changes from the previous Mitsubishi dealer service. The waiting area was clean and comfortable. A floor salesman turned on the TV and offered me to select the news I wanted to watch. Oil change and tire rotation took just over an hour. They also cleaned and washed the car following service. Very pleased. More
I was told the service would be an hour and it was done within that timeframe. The car was washed and waiting for me right outside the door. Great customer service within that timeframe. The car was washed and waiting for me right outside the door. Great customer service More
We’ve has several repairs done by Secor Collision and highly recommend them. The work has always been excellent, staff is very professional, courteous and helpful. highly recommend them. The work has always been excellent, staff is very professional, courteous and helpful. More
As always, Julie and Randy took care of the minor issues I had with my Mitsubishi Outlander now approaching close to 200,000 miles. They are the best!! I had with my Mitsubishi Outlander now approaching close to 200,000 miles. They are the best!! More
I have had my 2010 Saab 9-3 serviced at Secor for many years. Their employees are very professional, knowledgeable and good to deal with. Julie Mei does a great job of explaining the services performed on years. Their employees are very professional, knowledgeable and good to deal with. Julie Mei does a great job of explaining the services performed on my car. More
Eric Weiss made the appointment for me for the recall on the seat belt, my reappearing battery charge message and that I had checked the oil and it may have needed an addition and the wait was minimal and J the seat belt, my reappearing battery charge message and that I had checked the oil and it may have needed an addition and the wait was minimal and Julie said they reset the battery and it was at a 100% charge, added a quart of oil and I was all set. John in the body shop helped me by looking at my bumper with paint missing and said it was rubber and better off doing nothing so I was done at that point and had spent almost nothing. Also asked Steve in Sales about racks for the car to carry my canoe which he showed me and explained. They can be ordered from the Parts Department and Julie provided the VIN number and Chris took it from there and provided a spec sheet, part number and price. It was one stop shopping. Very easy! Thanks everyone! More