Secor Volvo Cars - Service Center

Service/repair While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler rolle While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler roller went while on I-395 causing the loss of 80% of my steering ability and continuous overheating of the motor. I was I was able to nurse the vehicle to Secor Volvo and they were able to take me in, diagnose the issue, set me up with a rental vehicle in order to fulfill my business obligations, and repair the vehicle in 24 hours. This was "cold call" so to speak as I did not call prior to coming in. As luck or timing would have it, the service staff at Secor basically went into battlefield triage mode and took care of me right on the spot. I would rate them very highly. More

We were in the midst of a 3-1/2 hour drive to CT when I heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor befor heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor before it failed. They fixed it first thing in the morning and we were on our way. Thank you Secor. You saved our trip! More

A Wonderul Experience Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Sec Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Secor's hallmark for years and years to come. More

Problem solved Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the pr Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the problem resolved. they fixed the problem and helped with going back to the previous service center for reimbursment More

I telephoned the day before due to a "Check Engine" light The response was immediate - an appointment scheduled for the next morning, with a thorough review of car and maintenance that day. While there, I s The response was immediate - an appointment scheduled for the next morning, with a thorough review of car and maintenance that day. While there, I spoke with Diane in the sales department about a possible future purchase - will hold off on this for now. She was excellent, as always (purchased this car from Diana/Secor) - service department was excellent also. More

Everything was done perfectly ! I always appreciate the helpfulness at Secor. I thank you all very much for the help and assistance you always give me helpfulness at Secor. I thank you all very much for the help and assistance you always give me More

XC60 Service Secor Volvo is thorough and does the job right. An added perk?....love the detailing of vacuum and car wash - when you spend what you do on a Volvo, Secor Volvo is thorough and does the job right. An added perk?....love the detailing of vacuum and car wash - when you spend what you do on a Volvo, it's great to get that kind of treatment - small item that does big things for customer loyalty! More

Excellent service Arrived early,got in immediately and my vehicle was done while I waited! The staff is very attentive and efficient-I have 2 Volvos and Secor Volvo tr Arrived early,got in immediately and my vehicle was done while I waited! The staff is very attentive and efficient-I have 2 Volvos and Secor Volvo treats my family very well. More

I had work done at the body shop for our Mazda Miata. I chose them because I had had body shop work done on our Volvo S60 and was very pleased with that. This experience was very good. Work was completed a chose them because I had had body shop work done on our Volvo S60 and was very pleased with that. This experience was very good. Work was completed as promised. They called when it was completed. No surprises. They were competitive with their quote and l am comfortable going there. We also service our Volvo at their service department. More

150K maintenance Eric Weiss kept me informed of work to be performed and made recommendations for future work. Car was ready when promised. Washed, cleaned and ready Eric Weiss kept me informed of work to be performed and made recommendations for future work. Car was ready when promised. Washed, cleaned and ready to go. More