Security Dodge Chrysler Jeep Ram
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Michelle was awesome helping me out of a bad situation. Only way the deal got done is cause of Michelle !! Only way the deal got done is cause of Michelle !! More
Great help . . fast and experienced .. sales people very educated on their products!!! Clean dealership great waiting area. . fast and experienced .. sales people very educated on their products!!! Clean dealership great waiting area. More
Have used security Dodge since 2003 always happy with the sales staff, and they always have the best inventory sales staff, and they always have the best inventory More
Amazing staff & service ! Definitely would recommend. Aj is the best salesman. He made me feel comfortable and secure with my new lease. Definitely would recommend. Aj is the best salesman. He made me feel comfortable and secure with my new lease. More
Everyone that approached me was very friendly and had a big smile on their face! big smile on their face! More
Alise was a pleasure! Told her what I was looking for and she and John made it happen. The whole process was quick and easy. I would highly recommend Alise and Security. Told her what I was looking for and she and John made it happen. The whole process was quick and easy. I would highly recommend Alise and Security. More
I just leased me second car from Alise and I couldn’t be happier, Alise made the experience super easy and I love my new car!!! happier, Alise made the experience super easy and I love my new car!!! More
Great showroom with a very helpful staff. They make the car buying process as simple as possible. They make the car buying process as simple as possible. More
The women who answer the phone in the service department are extremely rude and unprofessional. They have zero customer service abilities and are destroying the reputation of this company. They have no c are extremely rude and unprofessional. They have zero customer service abilities and are destroying the reputation of this company. They have no concern for the needs of the customer, and are beyond disrespectful and rude on the phone. We have purchased multiple vehicles from here over the years because AJ the salesman is awesome and helpful. However, whenever we have needed to service the vehicles, there are always issues with the last episode being the “straw that broke the camels back!” What is the point of getting a car at a place where you are treated like trash when you need service. Our recent experience involved needing to bring our truck for replacement of the passenger airbag for a no drive recall, which we received multiple letters and calls from recall company saying how dangerous it was to drive truck and how recall needed to be done right away. The recall letter also said that a loaner car would be provided and truck would get picked up from our house because it was not safe to drive. We knew that would not happen based on previous experience of never being given a loaner car from this service department. Upon calling the service department, the extremely unprofessional women who answer the phone and make appointments told me nothing was available for 2 months. I explained exactly what the appointment was for and the urgency and she again stated that was only appointment. When we Finally brought the truck 2 Months later, they had it the whole day only to tell us the part needed for the recall would have to be ordered and it couldn’t be fixed. We were told to pick it up and not given a loaner even though it was a NO DRIVE recall. It took another month for the part to finally come in and when we spoke to one of the mechanics in the service department, he said the part would be in at end of week and when it came in we should bring truck right away and wait for it to be fixed because it would only take an hour. However, when part came in and I was transferred to service department to make appointment, I once again had to deal with the extremely rude and unprofessional women who refused to let us bring truck right in as the mechanic had told us to do and refused to let me speak to a mechanic and Instead shouted that we were scheduled for an appointment the following week and slammed the phone down hanging up on me! Needless to say we had recall company call around and find us a place that had the part and we brought it to the dealership they found to be fixed a few days later. We suggest NEVER to purchase a vehicle at Security Dodge in Amityville because once you get the car, it will be a nightmare to ever get serviced and you will be treated like trash whenever you need to call to schedule anything. We will never purchase anything from them again. More