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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,805 Reviews
Call Service Center (830) 303-4381

1,805 Reviews of Seguin Chevrolet - Service Center

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August 15, 2025

Greg would not answer emails or phone calls tried on several days and no response. kept the truck for 4 weeks and when we go to pick up it is still not complete fixed. we have bought 3 truck from Segu More

by brian@sabelting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Seguin Chevrolet responded

Dear brian@sabelting.com, I’m very sorry for the lack of communication and the delay you experienced, especially after trusting us with multiple truck purchases this year. Four weeks without timely updates and then picking up a vehicle that still isn’t fully resolved is not the standard we promise. I’m escalating this now to review what went wrong, ensure the repairs are completed correctly, and address the communication gaps with Greg’s team. If there is anything I can do, please reach out to me directly so I can personally oversee next steps and make this right. Sincerely, Jeremy Sims, General Manager

August 15, 2025

It was great I look forward to doing more with you The help was excellent 👍 More

by Francinemergle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Seguin Chevrolet responded

Dear Francinemergle, Thank you for your kind words and 5-star review. I’m glad to hear that you had a great experience with us and found the help provided to be excellent. We truly look forward to serving you again and continuing to earn your trust on future visits. Sincerely, Jeremy Sims, General Manager

August 13, 2025

Got serviced same day for an issue that should’ve been a several day fix More

by Tatormedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Seguin Chevrolet responded

Dear Tatormedic, Thank you for sharing your experience! I’m glad to hear our service team was able to address your issue the same day, especially when it was something that normally would have required several days. We’re always striving to deliver fast, dependable service, and it’s wonderful to know we could get you back on the road so quickly. Sincerely, Jeremy Sims, General Manager

August 10, 2025

Ethan was out to greet me and kept me updated with the car details His customer service was on point and he answered all my questions!! More

by HITA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Seguin Chevrolet responded

Dear HITA2000, Thank you for your kind words. I’m glad to hear Ethan greeted you right away, kept you updated, and provided excellent customer service while answering all your questions. We appreciate your visit! Sincerely, Jeremy Sims, General Manager

August 09, 2025

Ethan was very polite and service was completed on time . Oil change price was very reasonable . More

by usasonia
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ethan starks
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Aug 11, 2025 -

Seguin Chevrolet responded

Dear usasonia, Thank you for your kind words. I’m glad to hear Ethan provided polite service and that your oil change was completed on time at a fair price. We appreciate your business and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

August 09, 2025

Great service and excellent quality l. Fast,reliable and friendly customer service. Clean facilities and air conditioning More

by abrilgarza20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Seguin Chevrolet responded

Dear abrilgarza20, Thank you for sharing your positive experience. I’m happy to hear you received fast, reliable, and friendly service, and that you enjoyed our clean and comfortable facilities. We appreciate your support! Sincerely, Jeremy Sims, General Manager

August 08, 2025

Yeah is professional and so helpful, ill use him for all of my oil changes ! More

by MelissaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Caffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Seguin Chevrolet responded

Dear MelissaO, Thank you for your kind words about Yeah. I’m glad to hear he provided professional and helpful service, and we look forward to assisting you with all of your future oil changes. Sincerely, Jeremy Sims, General Manager

August 08, 2025

The personal at Seguin Chevrolet have been courteous and helpful.; both the sales and service departments have met my expectations thus far. More

by freasier47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Starks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Seguin Chevrolet responded

Dear freasier47, Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Great customer service Great at communicating what was going on with the service of my vehicle More

by valbudda25
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Martinez
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Aug 11, 2025 -

Seguin Chevrolet responded

Dear valbudda25, Thank you for your wonderful review. I’m pleased to hear our team provided great customer service and kept you well-informed throughout your vehicle’s service. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

August 08, 2025

Had a scratch a a grease spot after but they bought me a paint pen which was nice More

by boobookermit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Seguin Chevrolet responded

Dear boobookermit, Thank you for your review. I’m glad our team was able to provide a paint pen to address the scratch and grease spot. We appreciate your understanding and the chance to make it right. Sincerely, Jeremy Sims, General Manager

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