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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,682 Reviews

1,682 Reviews of Seguin Chevrolet - Service Center

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June 25, 2025

Great service. One of the few dealerships that honestly honor free oil change. Will definitely buy another car there if they offer free oil change. More

by BUSTOSJR97
Recommend Dealer
Yes
Jun 27, 2025 -

Seguin Chevrolet responded

Dear BUSTOSJR97, Thank you for the great review! We're proud to stand by our word and are glad you had a positive experience with our service team. We’ll be here whenever you're ready for your next vehicle—free oil change and all! Sincerely, Jeremy Sims, General Manager

June 25, 2025

Great communication from the service writer. Fast turnaround on service. I will be back when service is needed again. More

by jbalboa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Vega.
Jun 27, 2025 -

Seguin Chevrolet responded

Dear jbalboa0, Thank you for your kind words! We're glad to hear our team kept you informed and delivered quick service. We look forward to seeing you again for your future service needs. Sincerely, Jeremy Sims, General Manager

June 24, 2025

Service is great no waiting to get waited on if any questions or problems cums up they try to make it correct More

by nathanmageeq12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Seguin Chevrolet responded

Dear nathanmageeq12, Thank you for the great review! I'm glad to hear our team was responsive and worked to address any questions or concerns quickly. We truly appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

June 23, 2025

I realize I have an 1500 EV, not your standard vehicle, but 3 hours to rotate tires and to inspect ??? More

by Ar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Seguin Chevrolet responded

Dear Ar, Thank you for your feedback. I understand your frustration, especially given the unique nature of your 1500 EV. While we aim to provide timely service for all vehicles, delays can sometimes occur with newer or specialized models. I appreciate your patience, and if there’s anything I can personally do, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

June 23, 2025

Michael was very helpful and great. He got us in and out quickly. He was great More

by franksanchezfs1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Seguin Chevrolet responded

Dear franksanchezfs1279, Thank you for the kind words! I'm glad to hear Michael took great care of you and made the process quick and smooth. We appreciate your support and hope to see you again soon. Sincerely, Jeremy Sims, General Manager

June 23, 2025

It was excellent. Ethan explained & also answered all my questions I had concerns & he addressed each one of them & reassured me that they would be taken care of. More

by estee1356
Recommend Dealer
Yes
Employees Worked With
5
Jun 23, 2025 -

Seguin Chevrolet responded

Dear estee1356, Thank you for your kind words! I'm glad to hear Ethan provided excellent service and took the time to address all your questions and concerns. We appreciate your trust in us and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

June 23, 2025

Dropped my vehicle off. Was told it would be 1-3 days to diagnose. They had the vehicle 10 days before I was ever informed what was wrong. The only updates I ever received o More

by danielleperko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory
Jun 25, 2025 -

Seguin Chevrolet responded

Dear danielleperko, Thank you for taking the time to share your experience. I truly regret the delay and lack of communication you encountered during your service visit. That’s not the level of care we aim to provide. I appreciate your patience, and if there’s anything I can do to help address any remaining concerns, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

June 21, 2025

Gracie Martinez in the service department is great. She is always taking care to ensure we know what's going on with our vehicle. More

by Ucmailman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
Jun 23, 2025 -

Seguin Chevrolet responded

Dear Ucmailman, Thank you for the great feedback! Gracie does a wonderful job keeping our customers informed, and I’m glad to hear she continues to take great care of you. We appreciate your continued trust in Seguin Chevrolet. Sincerely, Jeremy Sims, General Manager

June 20, 2025

Friendly and efficient Good experience, utilize the online software to keep customer informed Everything handled More

by jkkissee
Recommend Dealer
Yes
Employees Worked With
Gab
Jun 23, 2025 -

Seguin Chevrolet responded

Dear jkkissee, Thank you for the great review! I'm glad to hear our team provided a friendly and efficient experience, and that the online updates kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

June 20, 2025

Walk in to people smiling and providing great customer service. Tire rotation was done for my vehicle with out me asking. They really care about the safety of the customer. I went in around 530 pm and the More

by brandyj_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jun 23, 2025 -

Seguin Chevrolet responded

Dear brandyj_83, Thank you for sharing your experience! It's wonderful to hear our team greeted you with a smile and took proactive steps to ensure your safety. I'm glad your visit was fast and hassle-free, we truly appreciate your trust and look forward to seeing you next time! Sincerely, Jeremy Sims, General Manager