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Serra Ford Rochester Hills
Rochester Hills, MI
1,378 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,378 reviews
October 03, 2025
Lazer V is hands down the best! He made the whole car-buying process easy, stress-free, and even fun. He really took the time to listen to what I wanted, explained everything clearl He made the whole car-buying process easy, stress-free, and even fun. He really took the time to listen to what I wanted, explained everything clearly, and never once made me feel rushed or pressured. You can tell he truly cares about his customers and goes the extra mile to make sure you’re happy. I will only buy my cars through him now and wouldn’t go anywhere else. If you’re thinking about getting a car, do yourself a favor and ask for Lazer—you won’t be disappointed! More
by AshleyK
Employees Worked With
Lazer Volaj
October 03, 2025
I had a great experience at Serra Ford Rochester. Great staff and beautiful new facility. Great staff and beautiful new facility. More
by Kathrynw88
Employees Worked With
September 30, 2025
They made the process as least painful and where honest, straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordabil straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordability was in range (which I didn’t think was possible!). Much appreciated! Thank you! More
by LilyOfTheValley
Employees Worked With
Other Employees :
Kristina Berishaj
September 30, 2025
Professionalism Attention to needs Organized Response Time Fair Options Transportation Assistance Reliability Backup Assistance Problem Solving Time Fair Options Transportation Assistance Reliability Backup Assistance Problem Solving More
by VANCOUVER
Employees Worked With
September 25, 2025
Brandon was extremely helpful every step of the way. When he knew I was completely terrified about driving back to Rochester Hills, he even delivered my Explorer ST to my home in Brownstown Twp! I'd s When he knew I was completely terrified about driving back to Rochester Hills, he even delivered my Explorer ST to my home in Brownstown Twp! I'd say that's above and beyond!! More
by nurse1999
Employees Worked With
Brandon Dadou
September 24, 2025
I would keep with Darren and he was super helpful in getting me into an explorer. He was knowledgeable, professional, and super accommodating throughout the process. getting me into an explorer. He was knowledgeable, professional, and super accommodating throughout the process. More
by macmarchwinski
Employees Worked With
September 23, 2025
Brandon and the sales manager did an exceptional job earning my business by thinking outside the box to put me in a very good vehicle that fit my budget. earning my business by thinking outside the box to put me in a very good vehicle that fit my budget. More
by Pmiriani21
Employees Worked With
Brandon Westrick
September 17, 2025
We had a few issues getting the paperwork signed but they were very accommodating in getting it taken care of. I would come back here again, and it's a 1 hour drive one way! were very accommodating in getting it taken care of. I would come back here again, and it's a 1 hour drive one way! More
by Kevinrsimon
Employees Worked With
