Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.9
1,307 Reviews
Call Dealership (248) 852-0400
View Awards

2890 South Rochester Road

Rochester Hills, MI

48307

Directions

By Type

Showing 1,307 reviews

May 21, 2025

Terrific experience from the sales manager down to the sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a ne More

by Lefty 1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Report | Print
May 20, 2025

Serra Ford Dealership service was excellent, made my buying experience hassle free. New building looks very nice, Ryan did a great job! He ensured that I get my vehicle the same day. He continued to fol More

by Amit Sharma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin
Report | Print
May 16, 2025

Dealership was very clean and the salesman Mike LaRose did a great job with our purchase. This is the second vehicle I purchased with Serra and would go back . More

by Rlbliss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael LaRose
Report | Print
May 14, 2025

Norman Shaya was very helpful with getting me into my new truck. Was very professional and answered all questions I had. They were able to work with me to get best deal possible! More

by Saba Saba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya
Report | Print
May 16, 2025 -

Serra Ford Rochester Hills responded

Saba, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 04, 2025

Excellent service, made buying a new car easy and painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! More

by Poeish13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Burchi
Report | Print
May 06, 2025 -

Serra Ford Rochester Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

April 30, 2025

This is my 3rd Ford from Serra. Our sales person Ryan did a great job startin* with early contact on my lease to having a demo ready for us to drive. And the in home mobile service More

by twodrobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin
Report | Print
May 06, 2025 -

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2025

It's a nice dealership. The lady is very nice. She is trying to get me approved More

by barbietingzatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya
Report | Print
Apr 21, 2025 -

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

April 15, 2025

I am so happy to have purchased my new Buick Enclave at Serra Ford. The salesman Woody made the experience easy and I would definitely recommend using this dealership for you next car purchase. More

by TonyaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristine Berishaj, Woody Woodson
Report | Print
Apr 21, 2025 -

Serra Ford Rochester Hills responded

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Serra Ford Rochester Hills, and we hope to see you again soon!

April 14, 2025

This is our 2nd purchase from Rachel Kupke. She knows her product and exactly how to get you the best deal! Rachel made the whole process very quick and easy. More

by LAURIESUE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
Report | Print
Apr 16, 2025 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

April 02, 2025

Shannon was a delight. She was very helpful and made the process very easy. Can recommend. More

by kengwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Leach
Report | Print
Apr 06, 2025 -

Serra Ford Rochester Hills responded

Hello Kengwall, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

1
2
...
131