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Serra Ford Rochester Hills
Rochester Hills, MI
1,331 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,331 reviews
December 19, 2023
We've been coming to this dealership for years. The people are always friendly and helpful. Our salesman Woody Woodson was wonderful. Will definitely return in the future. The people are always friendly and helpful. Our salesman Woody Woodson was wonderful. Will definitely return in the future. More
by cklein123
Employees Worked With
December 14, 2023
The customer service was spectacular and updated us every chance they got. The communication was top notch and we couldn’t have asked for a better experience. chance they got. The communication was top notch and we couldn’t have asked for a better experience. More
by mmassella
Employees Worked With
Carrie
December 14, 2023
I have purchased four vehicles from Woody my salesperson over the past ten years and every experience was pleasurable and professional... over the past ten years and every experience was pleasurable and professional... More
by maxtrembour
Employees Worked With
November 30, 2023
Bailey at Serra Ford made it a breeze to lease my new Ford. This is the second lease that she has done for me. She is extremely knowledgeable and made sure I got the best price. She then helped me transi Ford. This is the second lease that she has done for me. She is extremely knowledgeable and made sure I got the best price. She then helped me transition to my new car by pointing out the new features. Thanks, Bailey!! Will be back when my lease is up!!! More
by mcduffsmom
November 10, 2023
Love this dealership, especially when it involves working with Mike Brown and Kevin! I just recently switched dealerships because I felt comfortable going to Mike B. and I couldn't see myself going back to a with Mike Brown and Kevin! I just recently switched dealerships because I felt comfortable going to Mike B. and I couldn't see myself going back to anyone else. More
by Manny
Employees Worked With
Mike Brown and Kevin Miller
November 07, 2023
Back since 1975 when this dealership was Huntington Ford, and now called Serra Ford, I have had excellent service and follow-up from my Sales Representatives and the Serra Service Department. My current Sal and now called Serra Ford, I have had excellent service and follow-up from my Sales Representatives and the Serra Service Department. My current Sales Representative "Woody" Woodson is extremely and knowledgeable. I hope to continue to do business with Serra Ford for many years to come. More
by Allan
Employees Worked With
October 17, 2023
It was a great experience from my first call into the dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search e dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search efficiently. He is very familiar with the various products available on the market and how they all compare. He showed me the various features of the vehicle. Then we discussed what were important must-haves for me. Constant communication with me via call or text. Understanding what I seek in an extended warranty, and sharing my thoughts with Bruce in the finance department. The sales manager stepped in to close the deal. The service team detailed the vehicle and had it ready when promised. Everything went smoothly. Being pressed for time, the whole team kept the whole buying process a pleasant experience. I'll be back. More
by Bobby
October 17, 2023
Serra ford are top notch best service excellent Sales and service departments your treated like family always VIP I will always recommend them best Ford dealership in michigan if not in the whole country and service departments your treated like family always VIP I will always recommend them best Ford dealership in michigan if not in the whole country state of the art and my sales agent Baily is on of a kind curious and professional Always kind try’s to give you the best deal And the service department you could not ask for better agent Gregg the vest More
by Mark.hamdar
