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Serra Ford Rochester Hills
Rochester Hills, MI
1,330 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,330 reviews
April 15, 2025
I am so happy to have purchased my new Buick Enclave at Serra Ford. The salesman Woody made the experience easy and I would definitely recommend using this dealership for you next car purchase. Serra Ford. The salesman Woody made the experience easy and I would definitely recommend using this dealership for you next car purchase. More
by TonyaS
April 14, 2025
This is our 2nd purchase from Rachel Kupke. She knows her product and exactly how to get you the best deal! Rachel made the whole process very quick and easy. She knows her product and exactly how to get you the best deal! Rachel made the whole process very quick and easy. More
by LAURIESUE93
Employees Worked With
Rachel Kupke
April 01, 2025
Shawn Burchi is your sales professional at Serra Ford of Rochester Hills. We have purchased/leased several Ford vehicles from her over the years. Always great to work with. J&D Miller Flushing Mi Rochester Hills. We have purchased/leased several Ford vehicles from her over the years. Always great to work with. J&D Miller Flushing Mi More
by Jc
March 31, 2025
It was a please buying experience from Serra Ford. Bailey was very helpful and wend above and beyond to help us. Bailey was very helpful and wend above and beyond to help us. More
by dozydotes1
March 23, 2025
Exceptional treatment and help with leasing of new car. Bailey was fantastic. Everyone was so helpful Bailey was fantastic. Everyone was so helpful More
by parry4444
Employees Worked With
March 23, 2025
Great service from Norman and Emily as well as Alex the finance guy. Would not hesitate to purchase another vehicle from this dealership and they are an hour from us so that is saying a lot. finance guy. Would not hesitate to purchase another vehicle from this dealership and they are an hour from us so that is saying a lot. More
by Tbnowak5
March 21, 2025
I drove from Bay City to find my Ford Bronco and worked with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything a with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything about my new car. The financial part took a bit because they were extremely busy and short staffed but I got the vehicle I wanted at a price that worked in my budget. More
by kelysue03
Employees Worked With
March 20, 2025
Serra Ford is an outstanding Ford dealership for sales and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently for my daughter. His willingness to go above and beyond to help us get this done, and genuine care for our family, spoke volumes. I also have to recognize the service department, especially Matt Weyers and Jamey Gunter who have demonstrated the same qualities over the years. Greatly appreciated!! More
by David Kotwicki
