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Serra Ford Rochester Hills
Rochester Hills, MI
1,337 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,337 reviews
December 14, 2018
Great buying experience Angelo, thank you for a pleasurable buying experience! You are a true professional and will recommend you to my friends & family! I love my new F150 Angelo, thank you for a pleasurable buying experience! You are a true professional and will recommend you to my friends & family! I love my new F150! Paul Picmann More
by ppic50
Employees Worked With
Michael Kopp, Angelo Giordimaina, Tony Malouf
December 13, 2018
Amanda was amazing! Had a great experience! I had an awesome experience. Amanda was helpful and patient with me. She made sure I found the right car at the right price. I would recommend to anyo I had an awesome experience. Amanda was helpful and patient with me. She made sure I found the right car at the right price. I would recommend to anyone. She also got me a great deal on my trade in. More
by Adamd4321
Employees Worked With
Amanda Hayes
December 13, 2018
kathy hone was a great sales lady she helped me find my new kathy hone was personable . she was knowledgeable about the cars. she took time familarizeing me with all the bells & whistles . i have returned to ka kathy hone was personable . she was knowledgeable about the cars. she took time familarizeing me with all the bells & whistles . i have returned to kathy with questions about my car several times . and she took the time to help me kathy hone is a great sales person . thank you huntington ford sincerely bill darlak More
by Bbdd1234%12
Employees Worked With
kathy hone, Kathy Hone
December 12, 2018
Easiest purchase I've ever done I had my son look at a used car Huntington had for sale. Not only did i get a great price and a great car they took my son's old car so we didn't hav I had my son look at a used car Huntington had for sale. Not only did i get a great price and a great car they took my son's old car so we didn't have do deal with getting rid of it. Kathy and Dave were extremely helpful and answered all of our questions about the car. My son is so happy with it !! it's the first car I've bought for him he as NO COMPLAINTS about !! That makes ME happy. Thank You Kathy and Dave, my son is in a safe car and I can relax. More
by PUMAGAL522
December 11, 2018
Outstanding Service I want to share the outstanding service I received at Huntington Ford. I stopped by the service dept and spoke to Matthew Weyers to get a quote on I want to share the outstanding service I received at Huntington Ford. I stopped by the service dept and spoke to Matthew Weyers to get a quote on a wheel alignment. He helped me set up a convenient appointment The day of service went smoothly, with my vehicle ready when promised. Matt went above and beyond to make sure I was comfortable while waiting and explained everything the service techs did. I would recommend Huntington Ford highly for sales and service! More
by Alma123
December 04, 2018
Shopping trip turn to Excellent dealership. Went shopping at Kohls in Rochester and while waiting in line to pay, began a conversation with a lady in front of me. Talked about new cars and she Went shopping at Kohls in Rochester and while waiting in line to pay, began a conversation with a lady in front of me. Talked about new cars and she said have you ever been to Huntington Ford. I said "no" and her response back was you have to go there and see Bob Davis. They are excellent and he is tops. A week later we went there, talked to Bob Davis and drove home in a new Ford Edge. Excellent service, we highly recommend them. More
by Gabris, Diane0223
December 04, 2018
Great service after the purchase Worked with Greg, couldn't be happier. took time to offer up options we had not considered. Great understanding of each car we looked at and the di Worked with Greg, couldn't be happier. took time to offer up options we had not considered. Great understanding of each car we looked at and the different options. Had a problem with a new part that had been installed on the car. No questions asked, they took care of the issue. Truly the best car buying experience I have had. More
by Red521
Employees Worked With
Greg Zytowski
November 30, 2018
Wonderful service!! I am not one to write reviews normally but I was so happy with Greg when I brought my car in for service. He was so friendly and explained everything I am not one to write reviews normally but I was so happy with Greg when I brought my car in for service. He was so friendly and explained everything to me in great detail so that I could understand. I will definitely be returning to this dealership for my suture service needs. More
by Dr31989
Employees Worked With
November 30, 2018
Service Mike was my service rep. I was very pleased with the whole process when taking care of my escape. The service was professional. Mike was helpful, frie Mike was my service rep. I was very pleased with the whole process when taking care of my escape. The service was professional. Mike was helpful, friendly, and patient with me. The work done in a timely manner. Great service department all around! Thanks!!! More
by Lulu123
Employees Worked With
Mike Fortuna
November 30, 2018
Tired and old Dealership Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that is Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you. More
by hf99910
Employees Worked With
Cant recall
