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Serra Ford Rochester Hills
Rochester Hills, MI
1,331 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,331 reviews
February 01, 2025
Bailey Czuchaj was great to work with! Responsive and knowledgeable! The entire staff at Serra Ford was helpful and professional. Great team! Responsive and knowledgeable! The entire staff at Serra Ford was helpful and professional. Great team! More
by DH
Employees Worked With
January 29, 2025
What a wonderful experience at Serra Ford In Rochester Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and really I would never go back to any other dealer. Jacob and Kevin were seriously the dream team to work with. Thank you guys!!! More
by h2osewerdrain
Employees Worked With
January 15, 2025
Excellent customer service, easy to work with over the phone or in person. Helpful without being pushy. phone or in person. Helpful without being pushy. More
by Andrew G
Employees Worked With
January 14, 2025
All the people that I worked with at Serra were super pleasant and knowledgeable. Dave, Amanda (CarManda) and Charlie were great to work with. pleasant and knowledgeable. Dave, Amanda (CarManda) and Charlie were great to work with. More
by JHavrilla
December 12, 2024
Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. needs, she went out of her way to help me find the truck I needed. More
by Hugo de la Fuente
