Serra Ford Rochester Hills - Service Center

Fixed my passenger window I cannot say enough good about this dealership! They fixed my care in record time, gave me a ride to and from my house, and made sure the fix was cov I cannot say enough good about this dealership! They fixed my care in record time, gave me a ride to and from my house, and made sure the fix was covered under my warranty! This dealership DEFINITELY treats customers with #1 service. I recommend it to anyone! More

service took my car in for maintenance and was in and out speedy fast mike was on point and answered all my questions and was very helpful took my car in for maintenance and was in and out speedy fast mike was on point and answered all my questions and was very helpful More

Great service Recently brought in my fusion for service, everything was done quickly and efficiently! I had Greg Singh, he was very friendly and he did a great jo Recently brought in my fusion for service, everything was done quickly and efficiently! I had Greg Singh, he was very friendly and he did a great job assisting me. More

Great Service Team Just wanted to express my gratitude for the help Matt Weyers and the service team was able to give me. It doesn't always happen when someone goes out Just wanted to express my gratitude for the help Matt Weyers and the service team was able to give me. It doesn't always happen when someone goes out of there way to make sure the customer is happy. Matt did a great job making sure that my Fusion was fixed right but that I was ok and was involved in the repair process. Thanks again for all your help. More

Service engine light on My engine light came on. I was worried as I dont know much about cars. I brought my car in to John Locher. He did a great job at reassuring me that th My engine light came on. I was worried as I dont know much about cars. I brought my car in to John Locher. He did a great job at reassuring me that they would figure out what was wrong. It ended up being a simple fix. It was a fair price too. More

Excellent service !! Took my car in for service and was worried because I knew my car was going to need some fixing. Greg was so nice and explained everything so well and Took my car in for service and was worried because I knew my car was going to need some fixing. Greg was so nice and explained everything so well and quoted me a price that was much better than I expected. Now I realize that I was worried for nothing. I was very satisfied with my experience. More

Excellent service I recently brought my Focus to Huntington ford for its first oil change. The service was great John reminded me that I had ten dollars in my owner rew I recently brought my Focus to Huntington ford for its first oil change. The service was great John reminded me that I had ten dollars in my owner rewards and that I could apply it. Definitely will be coming back! More

Service Problem Solved Upon receiving routine maintenance service on my F-150, a problem associated with that service occurred. Several days after service, I discovered sl Upon receiving routine maintenance service on my F-150, a problem associated with that service occurred. Several days after service, I discovered slight damage to my vehicle and decided to talk to the service manager, David Watt. I was hoping that my issue could be resolved without too much difficulty. To my surprise and delight, I found David to be very accommodating and he immediately assured my that my problem would be handled promptly and to my satisfaction. He was right and my problem was resolved. As a result of excellent service, I entered into a new lease for a F-150. It's nice to know that a dealership cares enough for their customer that they place strong emphasis on service after the sale. GWR More

Great experience Hit a pothole with my new Mustang. Insurance company wanted to me to replace with a used rim. David Duncan defended my position with Insurance adjus Hit a pothole with my new Mustang. Insurance company wanted to me to replace with a used rim. David Duncan defended my position with Insurance adjuster and was able to negogiate a brand new wheel. Great customer service! More

Excellent service experience! I was able to gave my Chevy Equinox Serviced at Huntington Ford. I was very pleased to find out that they service all makes and models. My a I was able to gave my Chevy Equinox Serviced at Huntington Ford. I was very pleased to find out that they service all makes and models. My advisor was Greg Sing. He was very good at communicating the status of my vehicle with me. The repair was done quicker than he estimated. More