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Serra Nissan
Birmingham, AL
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
January 05, 2019
Very good service Bought a new vehicle at a good price . Worked to get payments in affordable range. Salesman very courteous and helpful. Would recommend to anyone need Bought a new vehicle at a good price . Worked to get payments in affordable range. Salesman very courteous and helpful. Would recommend to anyone needing a new vehicle More
by Walter67
Verified Customer
January 01, 2019
Awesome FAST FUN AND GREAT SERVICE APPROVAL WAS TO EASY! I WOULD NOT HAVE BEEN ABLE TO GET BACK ON THE ROAD IF IT WASNT FOR THE QUALITY SERIVCES FAST FUN AND GREAT SERVICE APPROVAL WAS TO EASY! I WOULD NOT HAVE BEEN ABLE TO GET BACK ON THE ROAD IF IT WASNT FOR THE QUALITY SERIVCES More
by Sunnyrose
Employees Worked With
Kyle Towner, Rita Owens
December 31, 2018
Fast and Dependable The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me about a recall that I didn't know about. I will continue to use them for my car. More
by jfgirl2000
Employees Worked With
Amy Caretti
December 28, 2018
Very Helpful & Expediate. Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notatin Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notating in writing any potential services & their cost. More
by MRHUDSR
Employees Worked With
Vanessa White
December 27, 2018
Reserve to comment. Waiting to see if your sales team, deliver on their promises. Radio, tires , alignment, repair of hole in front bumper & service vehicle to comment. Waiting to see if your sales team, deliver on their promises. Radio, tires , alignment, repair of hole in front bumper & service vehicle More
by ne0
Employees Worked With
Anthony Alston
December 26, 2018
Service and Employees The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and Amy for taking care of me! Merry Christmas & Happy New Year! More
by sandrews58
Employees Worked With
Amy Caretti, Mikayla Fuller
December 26, 2018
Very quick and easy Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will definitely recommend to friends and family. More
by jameswesley
Employees Worked With
Vanessa White
December 25, 2018
Excellent Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the p Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the problem and repair. Service advisor said that I should hear something by 4 which I did , the problem was corrected. And the car was ready to go. More
by valexander1958@gmail.com
Employees Worked With
Amy Caretti
December 25, 2018
Hospitality at its finest! Great place to go if you're not sure If you have what it takes(credit) to get a car. And great hospitality as well... 😊 Great place to go if you're not sure If you have what it takes(credit) to get a car. And great hospitality as well... 😊 More
by MusicMan
December 24, 2018
Better than before In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager and her team have turned things around for the better! More
by andonald1177
Employees Worked With
Amy Caretti
