Serra Trussville Kia
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Taking the car to service cost me time, more than usual. The people at the shop have used my unlock key for the tires and didn’t put it back in its place. I have to drive there again (I’m 30 min away) waite The people at the shop have used my unlock key for the tires and didn’t put it back in its place. I have to drive there again (I’m 30 min away) waited 45 min, and they have lost it. I have to come back again the next week and they made me wait 2 hours! 2 freaking hours to get my key! My car wasn’t getting another service, it took longer that the usual service time. And they have a lady not very friendly, that said “sorry for the inconvenience” in a way that obviously she didn’t care. More
I am still not happy with my vehicle purchase transaction from Serra Kia Trussville in 2021. This is my last purchase at this dealership & will NEVER purchase another Kia. from Serra Kia Trussville in 2021. This is my last purchase at this dealership & will NEVER purchase another Kia. More
They were very professional and knowledgeable. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. More
Service is always Great! !!! The atmosphere is always pleasant. All my concerns are always addressed in a timely manner !!! The atmosphere is always pleasant. All my concerns are always addressed in a timely manner More
My appointment was at 8 o’clock. I arrive 15 minutes early and then it took an hour and 38 minutes to do an oil change and tire rotation. I arrive 15 minutes early and then it took an hour and 38 minutes to do an oil change and tire rotation. More
Good service and a nice waiting area. Everyone was friendly and helpful.Iona was pleasant and made my wait more pleasant. Everyone was friendly and helpful.Iona was pleasant and made my wait more pleasant. More
Caleb was knowledgeable . Great attitude and a fun guy to be around. He worked hard for us to get a good deal. Great attitude and a fun guy to be around. He worked hard for us to get a good deal. More
Great customer service. Great people to deal with. Very happy with my purchase and happy to have met my salesman Jacob. Great people to deal with. Very happy with my purchase and happy to have met my salesman Jacob. More
Great service. Easy to schedule and work with. Antoine was a great resource and made it very easy to get my hitch ordered and installed Easy to schedule and work with. Antoine was a great resource and made it very easy to get my hitch ordered and installed More
James was great but finance tried to scam me by $10,000. I went back the very next day and James made it right. He said that finance did all that paperwork. I went back the very next day and James made it right. He said that finance did all that paperwork. More