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Serramonte Ford

Colma, CA

Overview
Employees
Reviews
Vehicles
4.6
339 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
Contact Dealership

999 Serramonte Blvd

Colma, CA

94014

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Showing 339 reviews

January 03, 2026

It was great and professional to me. Answer all my questions Brian was great and helpful More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian lindstrum
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January 03, 2026

The lead advisor Marcus is friendly, kind and honest - Excellent customer service. My car works great after picking my car up from your shop. It has been three years where I experienced a sound like metal More

by airamunie99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Taniguchi
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December 31, 2025

Great and professional service! Brian is amazing at his job and was very straightforward with me. Best service advisor I have ever encountered More

by MattGGG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Betelyoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lindstrom
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December 07, 2025

Had to drive a ways to get there but it was worth the trek and we got exactly what we wanted. Anthony was very responsive in our communications and super friendly. Had a price range in mind and he help More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Serramonte Ford responded

We are absolutely thrilled to hear that the journey was worthwhile for you, David. It means so much to know that you found exactly what you were looking for. Your kind words about Anthony's responsiveness and friendly approach truly highlight what we strive for in every customer interaction. We understand that working within a specific budget is important, and we're delighted that Anthony was able to help make everything work perfectly for your needs. Thank you for taking the time to share your positive experience with us.

November 27, 2025

Evan and Jhay and Jason all did a great job working with my wife and myself on buying a new truck. I highly recommend them and the Serramonte Ford team More

by Macdonl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
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Dec 22, 2025 -

Serramonte Ford responded

Thank you for the wonderful feedback! We're thrilled that Evan, Jhay, and Jason provided excellent service for your truck purchase. Your recommendation means so much to us. Thank you for choosing Serramonte Ford!

November 08, 2025

Pam and her team at Serramonte Ford did an excellent job in taking care of my concerns. Thank you More

by Pato.wicklow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Yaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Serramonte Ford responded

We are overjoyed to hear about your positive experience with our team. It's wonderful to know that we were able to address all of your concerns effectively and provide the excellent service you deserved. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback about the outstanding care you received.

October 24, 2025

I was able to schedule recall appointment and got that done as well as car wash they did and all while completing errands in the neighborhood! The dealership is friendly and comfortable to work, watch tv More

by todd clayter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Serramonte Ford responded

We deeply cherish hearing about your wonderful experience with us! It's fantastic that we could efficiently handle your recall appointment while you took care of errands in the area. We're delighted that you found our dealership to be a comfortable place to wait, complete with quality coffee and entertainment options.

October 01, 2025

Great service. Pam Yeager is tops in the service dept. Very helpful always keeps me informed More

by Pjtlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Yaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Serramonte Ford responded

Thank you for your review and for taking the time to share your experience with us. We deeply appreciate your recognition of the excellent service you received. It's wonderful to hear that you found our service department so helpful and that you felt well-informed throughout your experience.

September 18, 2025

Serramonte Ford, his professional,,Knowledgeable, and all around enjoyable experience. I recommend you give them a try.. More

by Leonard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenape Eliapo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean ?
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August 31, 2025

Received my car within the estimated time for the service. Was able to work remotely from the waiting area while waiting for the service to be completed. More

by Quintona67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Serramonte Ford responded

We are happy to hear that your service experience met your expectations with timely completion. It's wonderful that our waiting area provided a comfortable environment where you could stay productive while your vehicle was being serviced. We understand how valuable your time is, and we're pleased that we could deliver your car within the promised timeframe.

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