Shottenkirk Chevrolet
Quincy, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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When we arrived to pickup my husbands truck he went out to get in it and it would not start. He walked back in to tell Trina, the Service Advisor that it would not start and she threw her hands in the air to get in it and it would not start. He walked back in to tell Trina, the Service Advisor that it would not start and she threw her hands in the air and screamed "I can't take it!!!" and told him he would have to come back in the morning and speak to the Service Manager. This was before he said a word to her. He went back the next morning and spoke to Greg, the Service Manager and he said he would look into the issue. They called him back later in the day and said they had accidentally programmed the new fuel module to E85 instead of regular unleaded gas. As someone who works in Customer Service I found her behavior abhorent! More
Very helpful in choosing the make and model of vehicle that would fit in my needs that would fit in my needs More
Very pleased with the experience with this dealership. Have no complaints. Courteous and professional. Would recommend. Have no complaints. Courteous and professional. Would recommend. More
They were fantastic at helping me find my next car. Couldn’t have asked for better help! Couldn’t have asked for better help! More
Kia dealership is excellent! Michael Ferguson is the best and goes out of his way to help with anything. Michael Ferguson is the best and goes out of his way to help with anything. More
for a lot of years it has always been good i can count on them as always them as always More
I feel like we were taken advantage of, we were told at the Kia dealership that our payments would be what we needed them to be. When we got to the finance lady the payments were suddenly $50+ more per mon the Kia dealership that our payments would be what we needed them to be. When we got to the finance lady the payments were suddenly $50+ more per month and supposedly there was nothing they could do. We have excellent credit and had invested what out interest rate should be, but what we got isn't even close. The salesman should not get a bad rating the finance people should because they are taking advantage of people and making the whole dealership look bad. More