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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.7
1,343 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,343 reviews

April 26, 2026

I have been coming to the Ford dealership for a long time. Have had several fords and I enjoy the quality of my service that I receive and the service team’s customer service is excellent.. More

by libberclipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Shottenkirk Ford Granbury responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 16, 2026

Very disappointed in the purchase as we found out it had been previously wrecked. Took the wind out of our sails. More

by carolekubicek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Shottenkirk Ford Granbury responded

Thank you, Carole, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact us at (682) 498-8337 and ask for one of our managers.

Apr 24, 2026 -

Shottenkirk Ford Granbury responded

Thank you, Carole, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact us at (682) 498-8337 and ask for one of our managers.

April 07, 2026

Awesome dealership sales and service dept are very good and doing quick . I will tell others about it here More

by des1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Shottenkirk Ford Granbury responded

Thank you for the fantastic feedback. We’re delighted our sales and service teams handled your Ford Edge so quickly. We appreciate you recommending us to others and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 01, 2026

Courteous, they delivered on the time they tell us going to be ready and they let you know right away More

by Fragap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Shottenkirk Ford Granbury responded

It’s great to hear our team treated you with courtesy. Thank you for recognizing Matthew’s clear communication and on-time delivery for your Ford F-150. We appreciate you choosing us for service. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 21, 2026

Shottenkirk ford Grandbury took care of the recall on my 2015 f250 in a timely manner and also offered a pick up and delivery service which was very helpful and convenient. Overall top notch service. More

by chrome798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
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Mar 21, 2026 -

Shottenkirk Ford Granbury responded

It’s great to know our team could address the recall on your F-250 promptly and provide a seamless pickup and delivery experience. Thank you for recognizing the convenience and efficiency of our service. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 20, 2026

I highly recommend the Shottenkirk Ford Dealership for their outstanding service I received. Thank you. More

by fzcamacho45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Shottenkirk Ford Granbury responded

It’s wonderful you were satisfied with our service when taking delivery of your new Ford F-150 Hybrid. Thank you for recommending our team to others. Please reach out if you need anything further. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 06, 2026

This is the 2nd opportunity I have had to use Shottenkirk ford service and am very impressed with them. From everything around courtesy to professionalism was not quite what I was used to from a service prov More

by Texballenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Shottenkirk Ford Granbury responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 04, 2026

My family has been buying vehicles from them for years! They are always courteous and have an amazing service center and get the job done. More

by mandy.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Shottenkirk Ford Granbury responded

Thank you for your long-standing loyalty! We’re glad our service center provided courteous and efficient care for your Ford Explorer. We look forward to assisting your family again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 28, 2026

Carson was our salesman. He was quick and courteous. Great experience. We will recommend and be back. More

by Shawna_vincent2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Shottenkirk Ford Granbury responded

We’re pleased Carson provided quick and courteous service during your purchase of a used GMC Acadia. We look forward to welcoming you back and appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 27, 2026

Everyone was very friendly and professional. I was in and out in no time.I will go back. More

by nerkj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marrir
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Feb 27, 2026 -

Shottenkirk Ford Granbury responded

We’re thrilled our team could provide friendly, professional care and get your Ford Edge back to you so quickly. We appreciate your trust and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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