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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,257 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,257 reviews

October 21, 2024

Everyone was polite, kind, helpful and very professional. It was one of the nicest experiences I've ever had at a car place. Bonus, they even washed some of my husbands oilfield dirt off the car and I saw th More

by jurglor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2024

Came in for an oil change. Service was fast.. everything was fine.. will go back More

by bill.conn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Shottenkirk Ford Granbury responded

Bill, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2024

Sales person was nice and knowledgeable the finance guy was great very personable did a awesome job getting us the best rate. More

by NHULTQUIST22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Ivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 21, 2024

This dealership ex̌perience from start to finish was stellar. Excellent communication, without being pushy, professional, caring, fast. They worked hard to get me the best financing. It was a total tea More

by VICTAILYNN
Recommend Dealer
Yes
Employees Worked With
Brian Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance was the most knowledgeable and professional finance guy i have met. He worked a heck of a deal and was fast closing the deal. Yesss!!
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Oct 21, 2024 -

Shottenkirk Ford Granbury responded

VICTAILYNN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 19, 2024

Awesome job at getting me scheduled in the morning and allowing the delivery service to take me back and forth for both cars. More

by Horseylu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Marler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gean and Richard
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Oct 21, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 17, 2024

Great customer service. Matt in new car sales and finance guy were amazing to deal with. More

by Fzaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Oct 17, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 17, 2024

Outstanding service with great people. Always take care of my vehicle and make sure it’s good to go. Will use anytime I need service. More

by Alan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Shottenkirk Ford Granbury responded

Alan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 17, 2024

Great experience! Everyone were super friendly and helpful with! Couldn't of had a better experience. More

by 20BRANDO12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Ivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Bohrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tunstall
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Oct 18, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

October 16, 2024

Melissa was prompt with communication, efficient in getting our car fixed and very knowledgeable about our vehicle. More

by Gmccoy410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 16, 2024

This dealership has been amazing with scheduling my 2 service calls. Both times they’ve come to me and fixed the issues at my house where I didn’t have to wait! Great customer service! More

by kklein16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holtzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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