Shottenkirk Honda of Cartersville

Just truly old fashioned, refreshing home town service department. Not sterile and cold. Great customer care! department. Not sterile and cold. Great customer care! More

Always a pleasure for Ginger to arrange service! Timely as promised and well done, thanks Timely as promised and well done, thanks More

drive further in miles to have my car serviced here bc of the customer service I’ve always received! I was asked when I bought the car to give them a chance to service the car. Though further, it was worth i the customer service I’ve always received! I was asked when I bought the car to give them a chance to service the car. Though further, it was worth it. I like being kept informed of what is going on, I like the opportunity to have a ride if needed, I like being offered a loaner vehicle when it was going to take longer, I like the waiting area and popcorn 😊, but mostly the customer service Ginger gives! She has always been professional, Efficient and kind and sincere! I appreciate her sending texts keeping me up to date on the progress! Ginger ROCKS! Thank you for such great customer service and keeping my CRV running well! More

First class service. Friendly, fast and informative. Special thanks to Ginger Chapman for staying in touch with explanations and updates! Friendly, fast and informative. Special thanks to Ginger Chapman for staying in touch with explanations and updates! More

I had my car in for a 60K check up. The communication was great and the service was personalized to my needs. The communication was great and the service was personalized to my needs. More

The staff was very friendly and helpful . Not pushy ! Accomodating and prompt, fast service . Brought my car in for a recall , was told 2-3 hours ; had it back in 2 ! Jordan was very helpful Not pushy ! Accomodating and prompt, fast service . Brought my car in for a recall , was told 2-3 hours ; had it back in 2 ! Jordan was very helpful . More

Great job. Completed the work as promised. Courteous staff. I will be returning again for car service. Completed the work as promised. Courteous staff. I will be returning again for car service. More

Richie was so helpful in getting our Ridgeline repaired. He contacted us every day at least two times and left voice messages too! He gave very knowledgeable explanations as to what was wrong. The truck h He contacted us every day at least two times and left voice messages too! He gave very knowledgeable explanations as to what was wrong. The truck had the same problem about a month ago and the mechanics got in touch with technicians to help get the correct part. Also we were under warranty and our car is a 2019 with 51300 miles. Hopefully it won’t happen again! Thanks very much for Richie at Shottenkirk Honda Cartersville GA. More

Great work. Transferred service from another dealer. Wll be back for service and to purchase our next honda. Transferred service from another dealer. Wll be back for service and to purchase our next honda. More

Ginger was very professional and knowledgeable! She explains everything perfectly and recommends why certain items should be repaired in a timely manner. She explains everything perfectly and recommends why certain items should be repaired in a timely manner. More