Shottenkirk Honda of Cartersville - Service Center

The service appointment was okay. Starting the next day I keep seeing new warmings about tire pressure being low and lane assist warning asking me to see dealer Starting the next day I keep seeing new warmings about tire pressure being low and lane assist warning asking me to see dealer More

Gave a lackadaisical response to a readily observable problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took ev problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took every opportunity to avoid resolving the issue. The service department said that they wouldn’t handle the claim and the car need to be taken to the manufacturing dealer to have the issue resolved. In summary, I purchased a used car along with the warranty suggested by the sales team. With in 3 weeks of purchase an issue arose, that is specifically detailed to be covered in the warranty i purchased, the service department stated that the issue was not an issue and i should take the car to a manufacturer dealership to have any problems resolved. The warranty company said that i am supposed be to have the repaired by the dealership of purchase.. More

The service department consistently goes above and beyond, exceeding expectations with exceptional dedication and commitment beyond, exceeding expectations with exceptional dedication and commitment More

Very satisfied. They fixed my car quickly. Ginger was friendly and helpful to work with. They fixed my car quickly. Ginger was friendly and helpful to work with. More

Service advisor Jordan was great, my repair took some time but I was given a loaner while I waited. Excellent time but I was given a loaner while I waited. Excellent More

Very Friendly Excellent Customer service. They shuttled me to and from the Savoy while my car was waiting in line to be looked at. They Communicated via text. I had not even had my car for a They shuttled me to and from the Savoy while my car was waiting in line to be looked at. They Communicated via text. I had not even had my car for a year and while I was there they showed me some new features on my car! Being from out of town the experience was most Excellent!! Thank you More

Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. The customer comes first always. All the employees treat us like we are the only customers that matter. More

Great service as always. Working with Terry Ford was a great experience. Very personable and knowledgeable! Working with Terry Ford was a great experience. Very personable and knowledgeable! More

Service adviser very clearly explained the service that would be performed and the expected cost. The waiting area was very clean and comfortable. would be performed and the expected cost. The waiting area was very clean and comfortable. More

Service was done well and on time. Staff seemed more knowable then other dealers have been in the past Staff seemed more knowable then other dealers have been in the past More