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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 07, 2024

Took care of the repair in a very timely manner and the personnel were very professional. More

by MITZI.OATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Mitzi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Richie in Service Department was informative and kept me in loop with work needed to be done More

by WILSONS0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 07, 2024

The dealership was very clean and the young man Richie who helped me was very knowledgeable and helped lead me in the right direction of getting some new tires More

by JESSEMARTIN256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jesse, and don't hesitate to let us know if we can be of further assistance.

May 07, 2024

Angie, as usual, was personable, professional and informative. She greeted me warmly, kept me apprised of the progress and got me in and out in a timely manner. More

by REECER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Shottenkirk Honda of Cartersville.

May 07, 2024

They got me in and out very quickly! The price for the oil change was great. Very attentive staff. More

by WBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2024

Always love my service here but Jordan was an absolute joy. She sent text to update me on things that needed to be done to my van (and even came to find me when I didn’t respond). Told me my van would be More

by Pamelaa212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2024

Great dealership! Great people, from the front desk to the service department, everyone took great care of me. More

by DOUGBELISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
May 06, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Doug, and look forward to your next visit.

May 06, 2024

They were fast and prompt. Very delightful to work with. The oil change was free and that was nice. More

by EMAILDENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
May 06, 2024 -

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 05, 2024

I love the service department! Angie Angel is the best representative there. She always takes the best care of us. More

by KATIE20CAUTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 06, 2024 -

Shottenkirk Honda of Cartersville responded

Katie, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Angie was able to help, and we hope to see you again!

May 04, 2024

Ritchie was great. Helped me out after an inconvenience. Very professional. I will request him again for my next service visit More

by JESSICA.SHIVERS1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service
May 06, 2024 -

Shottenkirk Honda of Cartersville responded

Jessica, Thank you for your business and this review. We're happy to hear Richard and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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