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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,812 Reviews
Call Service Center (770) 382-2282

3,812 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 24, 2024

I just needed an oil change and was greeted and given time needed to perform the work. I also asked for a wash job which was performed within the time Kevin gave me. More

by JOHNMAJEWSKI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin.Etters
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Apr 25, 2024 -

Shottenkirk Honda of Cartersville responded

Hi John: hank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
April 24, 2024

La atención y el servicio fueron excelentes muchas felicidades estamos muy contentos con la nueva camioneta honda ridgeline. More

by YOSVANYNOVLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Suslavich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Quijano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

Helpful
April 22, 2024

We have always been treated well at Shottenkirk Honda. Everyone, from every department, is honest and treats the customer the way they would want to be treated. More

by JSADAMS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

Helpful
April 19, 2024

Had a new set of tires put on my Honda Accord and an alignment down and the service team did an excellent job. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

Helpful
April 19, 2024

Richard Goetz was my customer service advisor. He assisted me with a battery issue I had for a very long time. He has very high level customer service skills. Richard was knowledgeable, detailed a More

by BILLBRICKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Goetz
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again!

Helpful
April 19, 2024

Everyone was friendly and the waiting area was clean and inviting. Turn around time was reasonable. More

by SBTAYLOR_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 19, 2024

Service tech was prompt, kind and professional. Estimate was exactly what iI paid for the service. Wait time was fair. Overall happy with experience. More

by AKMUNDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Lady with very long hair to the right of the covered service interna e and the guy behind her.
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 18, 2024

The recalls were completed successfully and the employees were professional and helpful. I liked being able to communicate via text More

by BARICARRIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Carrie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville!

Helpful
April 18, 2024

We always love working with Angie. She makes the process so easy and explains everything clearly More

by AMF1234AMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Angie and our team. We're glad to hear we delivered such a great experience!

Helpful
April 17, 2024

Kevin Etters was great very helpful and explained why I needed something else done will be back More

by CHAD.KIRKENDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Chad, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

Helpful
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