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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 17, 2024

Kevin Etters was great very helpful and explained why I needed something else done will be back More

by CHAD.KIRKENDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Chad, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

April 17, 2024

They were friendly, thorough and informative. Richie explained everything and helped us make wise decisions More

by ARNDOG747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 16, 2024

Service was done in a reasonable amount of time. The Price was reasonable for the service. More

by Shellmorgan0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin n Service Dept
Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

April 16, 2024

Tyler Bone, Kevin Etters and Tommy Malone are the absolute best! The professionalism, attention to detail and customer service is like nothing I’ve experienced at a car dealership before. From sales More

by rgtgdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Etters
Apr 16, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business.

April 14, 2024

Above and beyond my expectations in repairing my Honda! Richie was great and kept me up to date throughout the entire process More

by BIMPE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
Apr 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

April 14, 2024

Everyone is always very caring and nice, they did a great job on all my vehicles More

by CHANPATEL1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Apr 14, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2024

Great customer service at the desk but the mechanic forgot some nuts on my tire! They did bring them to my when I got home instead of driving but I had to put them back on myself! More

by KENDRICKGREEN.KLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 16, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2024

I had an amazing experience with purchasing my car and Everett and Kevin are incredible and the whole experience seamless. More

by SARAHKEEFE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowdy
Apr 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sarah, and don't hesitate to let us know if we can be of further assistance.

April 11, 2024

I had such a great visit. They were very thorough and let me know everything that I needed to be done. I bought my car from the dealership and I very much trust them. The owne More

by SHAYSULLINS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis! 10/10, Angie Angell
Apr 11, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

April 10, 2024

Angie was great, patient and considerate in our interactions, and surprised me with an even earlier finish time. More

by BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, Ben, we look forward to having you as one of our valued customers for many more years to come!

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