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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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June 17, 2024

Justin is a very efficient, and professional person. He is sincere and polite. He would answer any questions you asked regarding the car. More

by ANHLY0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2024

All ways great service and timely. Always give you honest feedback wouldn’t go anywhere else. More

by SUGGSGEORGE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gibbs
Jun 18, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

June 17, 2024

When passing dealer my low tire indecator alerted me. I stopped Justin greeted me and promptly took care of the situation. More

by CAMPDAWG40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 16, 2024

3% charge for credit cards for a corporation with 25+ dealerships making millions of dollars is ridiculous. Car was washed but not vacuumed out. More

by JIMHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

JIM, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

June 16, 2024

Eric is always great, he listens to what i want and gives easy to understand feedback. Always a pleasure to work with, give him a raise immediately. More

by DRAGO.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 16, 2024

The service was excellent! Everyone was extremely professional. My car was serviced in a timely manner. More

by JENNIFERLEEMCCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

JENNIFER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 15, 2024

Very efficient and friendly service personnel. The process of scheduling a service appointment was easy and the shuttle service was also friendly and efficient. I believe Rick wash the shuttle d More

by LEEWOOD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

Great service nice and courteous and really helpful with any problem that happens to come about. More

by KEVIN.GREEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2024

Scott has been my service advisor for many years. He is great to work with!! More

by STEWARTANDSHIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

June 15, 2024

Excellent and timely service. Always friendly and helpful. I’ve never had an issue with the service at this dealer. More

by SWEBER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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