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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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May 02, 2024

What missed was to be informed about the tire warranty plan. I was not asked if I wanted it or not. Other than that, all good. More

by NEI.CHIARADIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're sorry you were not informed about the tire warranty plan. Thank you for choosing Shottenkirk Honda of Huntsville; we look forward to having you as a valued customer for many years to come!

May 02, 2024

As always, I was greeted quickly and courteously. I was given a time frame for the work to be completed. Scott is the utmost professional. Everyone there does a great job of showing they really care More

by RTRAVERS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Cianciotto
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May 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

May 02, 2024

I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

Got to my car fast and ready to go fast for my scheduled car maintenance. More

by CTALLEY12
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

May 01, 2024

JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

May 01, 2024

Great experience! Friendly advisor who took care of me promptly. I’ll definitely be back again. More

by RLTALLY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 30, 2024

Scott Rockett is absolutely the BEST! Hate the new credit card service charge!!!!!!!!!!! Shottenkirk is just being greedy. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. Please don't hesitate to reach out to us directly if you have any questions or concerns. We would appreciate the opportunity to address your concerns!

April 30, 2024

As a first time customer the service was great. Yes, I would recommend this dealer ship. Scott Rockett my service attendant was very professional, knowledgeable and informative. I was appreciativ More

by DOROTHY.KIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

They took our vehicle in for repair at the last minute and charged a very fair price. We were back on the road within a few hours. More

by ALYSETAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember who we worked with.
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May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 30, 2024

Michael was very helpful and answered all of my questions and explained everything very well. Everyone was friendly and kind. I always have a great experience with y’all ! Thank you very much for your amazi More

by LESLIEASTARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Leslie, for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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