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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
844 Reviews

844 Reviews of Shottenkirk Honda of Huntsville - Service Center

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May 07, 2024

JR (my service advisor) was very helpful throughout the entire process regarding my AC issue and answered all my questions. More

by VARP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 07, 2024

Fantastic service as always! Friendly, fast and knowledgeable service at a great value! Everything was reviewed with me and I’m very happy. More

by KELLEYBIRNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, Kelley, and we hope to see you again!

May 07, 2024

The customer service is always top notch and the quality of work always meets my expectations. More

by BGOODSON4UA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

May 06, 2024

Service is always good at Shottenkirk. I have never been disappointed in the service quality or speed. More

by WILSONGKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 06, 2024

We always have amazing service here. We drive 45 miles just to use this dealership. More

by THERICHARDSONFAM
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Shottenkirk Honda of Huntsville responded

Hello, Richardson Family, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

May 04, 2024

Every staff member was friendly and courteous. I appreciate the ride to and from a restaurant that was close by. They completed the service in a timely manner. More

by Oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith - the driver
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May 06, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with Justin, Keith, and our service team. We're glad to hear we delivered such a great experience!

May 03, 2024

As always, diagnose the problem straightaway, Scott told me the issues, the repair options and kept me informed as the mechanics repaired the van. A good job and wonderful service More

by JACK.M.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Shottenkirk Honda of Huntsville responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

May 03, 2024

Great clean atmosphere ! Pleasant and courteous employees. Complete explanations of service by knowledgeable Service personnel. More

by VCKANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

May 03, 2024

So far Michael, Sami and Justin have been so helpful. If I have a concern, they take care of it ASAP, and they are fun to talk to as well. And they called out the mechanic from the back (I know he was More

by BETHRYBERG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Shottenkirk Honda of Huntsville responded

Beth, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Michael, Justin, and Sami appreciate your business and hope to see you again soon!

May 02, 2024

What missed was to be informed about the tire warranty plan. I was not asked if I wanted it or not. Other than that, all good. More

by NEI.CHIARADIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're sorry you were not informed about the tire warranty plan. Thank you for choosing Shottenkirk Honda of Huntsville; we look forward to having you as a valued customer for many years to come!

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